Insurance Customer Solutions Specialist

4 weeks ago


Blacktown, New South Wales, Australia Bupa Full time

A career at Bupa offers a rewarding experience, where we believe in supporting our customers and employees to achieve their goals.

We provide a supportive environment for our people to excel, with a focus on customer growth and community engagement. If you're passionate about delivering exceptional customer experiences and promoting health solutions, this role is ideal for you.

Key Responsibilities:

  • Provide personalized recommendations for health and wellbeing products, highlighting their value and benefits to customers.
  • Develop business and community relationships to promote the Bupa brand and acquire new members.
  • Take a customer-centric approach, ensuring seamless transactions, educating customers on their insurance products, and resolving any concerns or needs.

This is a full-time permanent position, working 38 hours per week, including rotating Saturdays. The first 4-6 weeks are dedicated to comprehensive training (Monday to Friday, business hours).

What You'll Enjoy:

We invest in our people's growth and well-being, offering initiatives that develop careers, improve health, and enhance overall quality of life. Our commitment to employee care enables us to deliver outstanding customer experiences.

Our Viva Healthier and Happier program provides holistic support for employees' physical, mental, and financial well-being. This includes access to training, e-Learning, and knowledge base resources to help you excel in your role.

We encourage diversity and inclusivity, offering equal opportunities for all candidates, regardless of their background. To learn more about working at Bupa, visit our website: www.bupa.com.au/careers



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