Reservations Coordinator

11 hours ago


Brisbane, Queensland, Australia Marriott Full time
Unlock Your Potential as a Reservations Agent

At W Hotels, we're passionate about delivering exceptional guest experiences. As a Reservations Agent, you'll play a vital role in making this happen.

Key Responsibilities:
  • Anticipate and meet guest accommodation needs with prompt and efficient service.
  • Monitor and analyze daily reports to optimize reservations and room night production.
  • Manage room type availability and inventory to ensure seamless guest experiences.
  • Communicate effectively with colleagues and third-party booking services to resolve issues and enhance guest satisfaction.
  • Stay proactive in identifying opportunities to increase room revenue and room night production.
  • Maintain accurate records and update the Hotel Property Management System (PMS) to track guest activity and productivity.
What We Offer:
  • Comprehensive training and development opportunities to enhance your skills and career growth.
  • Discounts on hotel rooms and food and beverage across Marriott International properties.
  • Recognition programs to motivate and reward your achievements.
  • Wellbeing and mindfulness programs to support your physical and mental health.
  • Employee Assistance Program for support and guidance.

At Marriott International, we're committed to creating a diverse and inclusive work environment that celebrates individuality and fosters a sense of belonging. Join our team and become part of a global community that values innovation, creativity, and excellence.



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