Insurance Risk Management Specialist

10 hours ago

Sydney, New South Wales, Australia WTW Full time
Account Executive Role

The Account Executive will play a pivotal role in the management and growth of a portfolio of clients, ensuring their risk management and insurance needs are accurately identified and met. This position will also provide support to senior brokers as needed.

Key Responsibilities
  • Prepare and review client documentation, including renewal questionnaires, quote slips, and client insurance manuals, with 100% accuracy and obtain approval prior to distribution.
  • Collaborate with senior brokers to manage larger clients' insurance, risk management, and programs.
  • Develop and maintain relationships with insurers, clients, and other key stakeholders, representing WTW in a professional manner.
  • Maintain comprehensive client data on WTW systems, facilities, and databases.
  • Compare renewal terms with the previous year and advise the broker of any changes.
  • Work with the offshore Operations Support team to ensure the preparation and delivery of documentation.
  • Liaise with Operations on any issues and provide suggestions for improvement.
  • Respond to client claims enquiries and provide advice on the claims process.
  • Manage workflow and diary systems to ensure timely settlement of claims and achievement of agreed claims standards.
  • Contribute to the overall achievement of the new business target on an annual basis for the team.
  • Ensure the accuracy and quality of the pipeline on a regular basis.
  • Ensure premium funding is offered to all clients, debtor collections in accordance with terms of trade, and no client placements outside of approved insurers.
  • Maintain compliance with relevant legislative requirements.
Requirements

This role requires strong communication and interpersonal skills, with the ability to work effectively in a team environment. The successful candidate will have a strong understanding of risk management and insurance principles, with the ability to analyze complex data and provide recommendations.

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