Senior Roster Coordinator

7 days ago

Canberra, ACT, Australia beBeeRostering Full time $92,667 - $106,416
Job Title: Roster Officer

We are seeking an experienced roster coordinator or officer to join our team. As a key member of our frontline in-home aged care workforce, you will play a vital role in coordinating and optimizing our workforce using rosters and scheduling systems.

This is a unique opportunity to make a real difference in the lives of vulnerable Australians by providing corporate expertise and community support. You will have the chance to develop and maintain staffing rosters in accordance with client needs, service agreements, and award requirements.

About the Role:

  • Develop and maintain staffing rosters to meet client needs and ensure efficient service delivery.
  • Respond to ad-hoc roster change requests and ensure amendments are recorded and clearly communicated to stakeholders.
  • Proactive problem-solving to resolve issues in a fast-paced scheduling environment.
  • Ensure staff availability patterns are up-to-date and accurate.
  • Identify and escalate rostering and staff skill gaps, working with line managers to find solutions.
  • Build strong relationships with internal and external stakeholders through effective communication and engagement.

Key Skills and Qualifications:

  • Rostering experience in in-home aged care or community care.
  • Strong customer service skills and ability to prioritize tasks effectively.
  • Understanding of workforce management principles, HSE, and relevant industrial award conditions.
  • Proficiency in Microsoft Suite, including confidence in full suite.
  • Excellent interpersonal, communication, and problem-solving skills.

What We Offer:

  • A dynamic and supportive work environment.
  • The opportunity to make a real difference in the lives of vulnerable Australians.
  • A range of training and development opportunities to enhance your skills and knowledge.

To Be Successful:

  • You will have a proven track record of coordinating and managing complex rosters and schedules.
  • You will be able to communicate effectively with internal and external stakeholders, including clients and staff.
  • You will be proactive in identifying and resolving problems, and be able to work in a fast-paced environment.

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