Administrative Coordinator for National Implementation

5 days ago


Mascot, Australia DSV Full time

About the Role:

DSV is seeking a skilled Administrative Specialist, National Implementation to support and coordinate the implementation of local, regional, and global accounts.

The successful candidate will be responsible for initiating and coordinating implementation for assigned accounts, liaising with the DSV Commercial Team, and following implementation processes based on awarded contract details.

Your Responsibilities:

  • Initiate and coordinate implementation for assigned accounts through the test phase, go live production, and post go-live date.
  • Liaise with the DSV Commercial Team to confirm expectations, timelines, and ownership based on the needs assessment and what was agreed upon.
  • Follow implementation processes based on awarded contract details.
  • Assist with and prepare Internal Operating and Standard Operating Procedures.
  • Ensure that DSV's offices/agents understand the account's requirements/expectations and follow-up with appropriate corrective action when needed.
  • Manage implementation projects based on the DSV Business Implementation methodology for assigned accounts.
  • Provide support and assistance with set up of reports for clients.

About You:

The ideal candidate will have experience using CargoWise One, in-depth functional knowledge, and experience in Air & Ocean Freight Forwarding, Customer Service, and Commercial Business.

Candidates should possess good operational know-how, strong decision-making capabilities, high accountability, great time management skills, strong communication skills, and strong organizational and multitasking skills.



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