Relationship Builder

2 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $90,000
Job Description

We are seeking a dedicated and experienced Relationship Manager to join our team.

As a key player in promoting financial inclusion, you will be responsible for managing outstanding accounts from leading institutions. This role requires excellent communication skills, persistence, and resilience for challenging conversations.

You will be at the forefront of making outbound calls to locate customers and investigate overdue accounts. With a flexible approach, you will negotiate repayment plans and solutions tailored to our customers' needs.

Our bonus scheme rewards near-target achievement, and our award-winning training programs will help you develop and advance your skills for a successful career in Financial Services.

Key Responsibilities:
  • Manage outstanding accounts from leading institutions.
  • Making and receiving high-volume inbound and outbound calls.
  • Investigations to locate and establish contact with our customers.
  • Build relationships with customers through rapport and trust.
  • Negotiate repayment solutions and create positive outcomes.
  • Problem-solving and objection handling.
What We Offer:
  • Three salary reviews in the first 18 months, plus uncapped bonuses.
  • Flexible hybrid work opportunities considered after six months.
  • Fully paid training with ongoing support and coaching, leading to growth opportunities.
  • A Certificate III in Financial Services.
  • Employee benefits, including free membership and competitive rates with our Car Share partner and Novated Leasing options.
  • Wellbeing and health initiatives, including online fitness training, 24-hour wellbeing support, discounted gym membership, health insurance, and eye care.
  • Purchase additional annual leave.

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