Customer Service Professional

3 days ago

Adelaide, South Australia beBeeCustomer Full time $90,000 - $108,000
About the Role

We are seeking a highly skilled Customer Advocate Specialist to join our team. In this part-time position, you will have the opportunity to make a real difference in the lives of our customers.

This exciting role involves working closely with our clients to provide individualized recommendations for their health and wellbeing needs, showcasing the value and benefits of our products for easy decision making.

You will also be responsible for:

  • Developing business and community-based relationships that promote our brand and products, leading to the acquisition of new members
  • Assisting existing members in their day-to-day transactions
  • Ensuring customers understand the full value of their health insurance product
  • Providing solutions to identified concerns or needs
  • Educating members on all the benefits they can access

As a Customer Advocate Specialist, you will be a key member of our team, dedicated to delivering exceptional customer service and promoting our products and services.

What We Offer

We believe in investing in our people and providing opportunities for career growth and development. Our comprehensive global health and wellbeing program, Viva Healthier and Happier, provides health benefits for everyone who works at Bupa, no matter their role.

We want to support our people to be the healthiest and happiest versions of themselves. You will have access to:

  • Dedicated Store Managers who will support you to excel in your role
  • Classroom training, e-Learning, and on-the-floor product knowledge training
  • A state-of-the-art knowledge base, Know-It

We encourage collaboration, open communication, and a willingness to learn and grow. If you are passionate about delivering exceptional customer service and promoting our products and services, we would love to hear from you

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