Boutique Operations Manager

4 weeks ago


Melbourne, Victoria, Australia Vacheron Constantin Full time
Boutique Manager/Director

Make a Lasting Impact

The Boutique Manager/Director is a key role within Vacheron Constantin, responsible for driving sales performance and delivering exceptional client service in our Melbourne boutique. As a leader, you will be instrumental in developing and implementing strategies to maximize sales and profit potential, while fostering a positive team culture and ensuring outstanding customer experiences.

Key Responsibilities:
  • Develop and execute action plans to achieve sales targets and drive business growth
  • Lead and motivate the boutique team to deliver exceptional customer service and sales results
  • Build and maintain strong relationships with clients, partners, and stakeholders
  • Monitor and control boutique expenses within budget guidelines
  • Stay up-to-date with market trends, competitor activity, and client preferences to inform business decisions
  • Collaborate with the Brand Director to develop and implement marketing strategies and initiatives
Requirements:
  • Proven experience in a similar role, with a strong track record of sales and customer service success
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong business acumen, with a deep understanding of the luxury retail market and client preferences
  • Ability to work independently and as part of a team, with a flexible and adaptable approach
  • Fluency in English, with additional languages a plus
What We Offer:

Vacheron Constantin offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a member of our team, you will have access to comprehensive training and development programs, as well as a competitive salary and benefits package.



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