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Exceptional Client Service Manager
1 month ago
We are seeking an experienced Corporate Receptionist to join our dynamic team at Corrs Chambers Westgarth.
The successful candidate will be responsible for delivering exceptional client service and creating a polished and professional reception experience. They will work closely with various teams to ensure the smooth operation of our client floor.
This is a busy role requiring excellent time management and organisational skills. The ideal candidate will have a warm and professional disposition, with the ability to multitask and maintain accuracy in a fast-paced environment.
Key responsibilities include:
- Providing front-of-house services to a high standard, including greeting clients and creating memorable experiences.
- Liaising with catering, technology, business development, and legal support teams to ensure seamless operations.
- Managing phone calls and reception mailbox.
Required skills and personal attributes include:
- Previous corporate service-related experience.
- Ability to bring warmth and strength to the role, ensuring all interactions are positive.
- Confidence, professionalism, responsiveness, and exceptional customer service skills.
- Excellent verbal and written communication skills.
- Ability to effectively manage conflict and conflicting priorities.
- Proficiency in Microsoft packages and in-house reception databases.
About us:
Corrs Chambers Westgarth is Australia's leading independent law firm, providing exceptional legal services across various areas. We pride ourselves on meeting our clients' needs in a culture characterised by excellence, commitment, collaboration, and respect.
Why Corrs?
We offer a range of benefits, including flexible working arrangements, bonus leave, generous parental leave entitlements, wellbeing programs, diversity and inclusion initiatives, and learning and development opportunities.
