Tyre Support Specialist

3 weeks ago


Melbourne, Victoria, Australia carsales Full time
Company Overview

Carsales is a leading provider of tyre sales and services, aiming to create a hassle-free purchasing experience for customers. Our seamless eCommerce network connects tyre brands with the largest fitment network in Australia.

About the Role

We are seeking a skilled Customer Service Officer to join our team, supporting customers through their journey and driving customer satisfaction and loyalty in a positive direction.

Responsibilities
  • Share expertise to provide exceptional customer support and assistance across multiple channels, such as phone, email, web, and live chat.
  • Collaborate in a fast-paced environment, answering inbound customer service queries (voice and digital).
  • Develop and support solutions with day-to-day operations within the tyres business, including product support, suppliers, logistics providers, and administrative tasks.
Required Skills and Qualifications
  • Demonstrated inclusive and interpersonal attributes that align with our company behaviours.
  • Able to manage enquiries through to resolution, liaising with internal and external stakeholders.
  • Understanding and expertise on tyreconnect products and services.
  • Motivation to grow authentic relationships and retain clients while exceeding KPIs.
Benefits

We offer a competitive salary range of $60,000 - $80,000 per annum, 22 weeks paid parental leave, four weeks paid secondary caregivers leave, and six weeks paid gender affirming care leave.

About Carsales

We are proud to be recognised as one of Australia's Best Workplaces by Great Place to Work, an AFR BOSS Best Place to Work, a Family Friendly Workplace, and WGEA Employer of Choice for Gender Equality.



  • Melbourne, Victoria, Australia carsales Full time

    Company OverviewCarsales is a leading provider of tyre sales and services in Australia, with a strong commitment to customer satisfaction and loyalty.We're proud to be recognised as one of Australia's Best WorkplacesTM by Great Place to Work, an AFR BOSS Best Place to Work, a Family Friendly Workplace, and WGEA Employer of Choice for Gender Equality.The...


  • Melbourne, Victoria, Australia carsales Full time

    At carsales, we're committed to creating a hassle-free tyre purchasing experience for our customers. As a Sales and Customer Support Specialist, you'll play a vital role in driving customer satisfaction and loyalty.Company OverviewWe're proud to be recognised as one of Australia's Best Workplaces by Great Place to Work, an AFR BOSS Best Place to Work, a...


  • Melbourne, Victoria, Australia carsales Full time

    Company OverviewTyresales is a leading provider of hassle-free tyre purchasing experiences for customers. Their seamless eCommerce platform links all the big tyre brands with the largest tyre fitment network in Australia.


  • Melbourne, Victoria, Australia carsales Full time

    About UsWe're a leading tyre sales and service provider, recognised as one of Australia's Best WorkplacesTM.Our seamless eCommerce network links big tyre brands with the largest tyre fitment network in Australia.


  • Melbourne, Victoria, Australia carsales Full time

    About TyresalesTyresales is a leading provider of tyre sales solutions, committed to delivering exceptional customer experiences through its seamless eCommerce platform.We're seeking a highly skilled Sales and Customer Support Officer to join our team at carsales. As a key member of our team, you will play a critical role in providing top-notch support to...


  • Melbourne, Victoria, Australia Goodyear Full time

    Goodyear, a leading tyre manufacturer, is seeking an experienced professional to fill the role of Off-the-Road Technical Support Manager.The successful candidate will have a strong background in the tyre industry, with at least 5 years of experience in technical roles. A Bachelor's degree is also required.The primary purpose of this position is to improve...


  • Melbourne, Victoria, Australia Achieve Support Services Full time

    About UsAchieve Support Services is a specialist provider dedicated to delivering exceptional support services. Our vision is to empower individuals with autism and their families by providing tailored support programs.Job SummaryWe are seeking a highly motivated Support Specialist to join our team, working in individual and group activities to support...


  • Melbourne, Victoria, Australia Gateways Support Services Full time

    About Us: Gateways Support ServicesWe are dedicated to providing support for children and adults with disabilities and their families to maximize their quality of life. Our team is passionate about creating a positive and supportive environment for our clients.Your Role:As a Therapeutic Support Specialist, you will be working in a residential setting,...


  • Melbourne, Victoria, Australia carsales Full time

    About Tyresales At Tyresales, we're committed to providing our customers with a hassle-free tyre purchasing experience. Our seamless eCommerce platform connects customers with the largest tyre fitment network in Australia. We're currently seeking a Sales and Customer Support Officer to join our team. As a key member of our customer-facing team, you will...


  • Melbourne, Victoria, Australia Hearth Support Services Full time

    About Hearth Support ServicesWe offer a unique opportunity for support workers to make a meaningful impact on the lives of people with disabilities in Melbourne.As a Disability Support Specialist, you will provide 1:1 support to NDIS participants across various locations, including Northern and Western suburbs. We match our support workers based on their...

  • Care Specialist

    3 weeks ago


    Melbourne, Victoria, Australia Hearth Support Services Full time

    Hearth Support Services is seeking a Care Specialist to provide support to individuals with disabilities across Northern and Western suburbs of Melbourne. As a Care Specialist, you will be working closely with our clients, providing assistance with daily living activities, community access, and recreational activities.We pay above award rates, ensuring that...


  • Melbourne, Victoria, Australia Administration & Office Support | Administrative Assistants Full time

    Job Description:We are seeking an organized and detail-oriented Executive Support Specialist to join our dynamic team in the Procurement and Supply Department.The successful candidate will be responsible for managing and maintaining a comprehensive site manual, ensuring that all procurement and supply procedures are documented accurately.In addition, they...


  • Melbourne, Victoria, Australia Goodyear Full time

    Drive Growth with GoodyearAs a Strategic Partnership Manager in our Australian and New Zealand (ANZ) region, you will play a crucial role in leading our business growth through strategic partnerships with key distributors.About the Role:You will develop and execute strategic plans for our key distributor partners to achieve volume, share, and profitability...

  • IT Support Specialist

    1 month ago


    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Company OverviewMilestone IT is a leading organization in the Information & Communication Technology sector, providing top-notch services to its clients. We are currently working with an exciting opportunity for an experienced IT ServiceDesk Engineer to join our team of experts.SalaryWe offer a competitive salary range of $60,000 - $80,000 per year,...


  • Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    About the RoleMilestone IT is currently working with a prestigious organization located in Perth, offering an exciting opportunity for an experienced IT Helpdesk Support Engineer to join their team.Job DescriptionAs a Technical Support Engineer, you will be responsible for providing Level 1 support to users over the phone, working collaboratively with a...


  • Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is a leading provider of Information & Communication Technology solutions, with a strong focus on delivering exceptional support to our clients.We are currently seeking an experienced IT Helpdesk Support Engineer to join our team in Perth. As a key member of our Help Desk & IT Support division, you will play a critical role in providing Level 1...


  • Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is seeking an experienced Technical IT Support Specialist to provide exceptional service to our clients. This exciting opportunity offers a competitive salary, ideal for individuals with a strong background in IT and excellent communication skills.The successful candidate will be responsible for delivering Level 1 support to users over the...

  • Dental Assistant

    1 month ago


    Melbourne, Victoria, Australia HealthcareLink Support Full time

    Job Title: Dental Assistant - Patient Care SpecialistJob Summary:We are seeking a skilled and compassionate Dental Assistant to join our dynamic dental practice. As a Dental Assistant - Patient Care Specialist, you will play a vital role in delivering exceptional dental care to our patients.Responsibilities:Prepare treatment rooms and patients for dental...


  • Melbourne, Victoria, Australia Achieve Support Services Full time

    About Achieve Support ServicesAchieve Support Services is a specialist provider of support services, dedicated to delivering exceptional care and support to individuals with autism and their families.Salary: $65,000 - $80,000 per annumJob DescriptionThe Disability Support Worker will be working as part of a team, carrying out duties in individual and group...


  • Melbourne, Victoria, Australia Achieve Support Services Full time

    About UsAchieve Support Services is a specialist provider of support services. Our vision is to deliver expert support to individuals with complex needs, empowering them to reach their full potential.Job SummaryWe are seeking an experienced Autism Support Professional to join our team. As a key member of our staff, you will provide high-quality support to...