Front Office Night Shift Supervisor
18 hours ago
Located at the edge of the Fitzroy Gardens, our hotel is a short stroll from the MCG. As one of the most iconic hotels in Melbourne, we provide first-class accommodation to business travelers, tourists, and sports fans.
We have renovated 419 stylish rooms that offer a luxurious experience for our guests. At the heart of our hotel is our exceptional team who turn small gestures into heart-warming moments.
Main facilities include Cliveden Bar & Dining, extensive Conference & Event spaces, Executive Lounge, Swimming Pool, and Health Club.
About the RoleWe are seeking a dynamic people person with a keen eye for detail to join our Front Office Team as a Supervisor - Night Shift on a Full-Time basis.
- Assist the Night Manager in preparing overnight reports, cross-checking, and balancing daily transactions for all outlets.
- Maintain accurate guest accounts and provide precise, helpful information.
- Provide efficient service for guest registration and departure.
- Offer and maintain the highest level of customer service to guests at all times.
- Ensure safety of all guests and employees.
- Carry out tasks specified by the Night Manager and or Front office Assistant Manager.
- Have a good level of computer literacy - Excel and Opera.
- Be analytical and possess an eye for detail.
- Able to maintain strict security procedures to ensure guest confidentiality and safety.
- Adaptable with a guest-centric mindset.
- Must have previous experience in a similar role.
- Flexibility to work overnight shifts.
- Candidates should be able to grow professionally and advance their careers.
- A supportive and dynamic work environment awaits successful candidates.
Estimated salary: AU$80,000 - AU$100,000 per annum based on location and industry standards. This figure may vary depending on individual qualifications and experience.
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