A Leader in Trauma-Informed Care

7 days ago

Parramatta Park, Queensland, Australia beBeeTrauma Full time $60,270 - $62,579

**Job Title:** Practice Manager

About the Job

This is a leadership role that requires someone with experience in trauma-informed care. The successful candidate will be responsible for leading a team of Mental Health Practitioners and driving excellence in service delivery.

The role involves providing strategic direction, overseeing quality assurance processes, and supporting staff in managing complex client cases. Strong relationships with stakeholders are also essential to meeting client and community needs.

We're seeking a dedicated leader who can make a positive impact on the lives of victim-survivors of Family, Domestic, and Sexual Violence.

Key Responsibilities:
  1. Provide strategic direction and day-to-day support to practitioners from diverse professional backgrounds.
  2. Oversee quality assurance processes and offer expert guidance on service delivery, team performance, and clinical standards.
  3. Support staff in managing complex and high-needs clients, ensuring care aligns with qualifications and service scope.
  4. Build and sustain strong relationships with stakeholders to meet client, community, and funding objectives.
  5. Ensure services meet contractual obligations and maintain effective communication with funding account managers.
Required Skills and Qualifications

To be successful in this role, you'll need:

  • Proven experience coordinating services and guiding individuals and teams to deliver impactful client outcomes.
  • Relevant tertiary qualifications in psychology, counselling, social work, nursing, or a related field.
  • A collaborative mindset and the ability to build strong relationships across multi-disciplinary teams.
  • Solid understanding of child protection, domestic and family violence legislation, and other frameworks relevant to service delivery.
  • Excellent communication and negotiation skills, paired with strong organisational abilities and the capacity to manage competing priorities.
Benefits

We offer a range of benefits, including:

  • Tailored professional development opportunities to support your career ambitions.
  • Embracing flexibility, hybrid working arrangements, flexible start/finish times, and family-friendly organisation.
  • Maximising your income with generous salary packaging, reducing your tax and increasing your take-home pay.
  • Above-award annual and personal/carers leave, extended parental leave, celebration day, and wellbeing initiatives.
About Us

Catholic Care Sydney is a leading not-for-profit agency supporting people from all walks of life. We promote diversity and inclusion, commit to the growth and wellbeing of our staff, and empower them to make a positive change to the community.

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