Senior Customer Experience Manager Opportunity

1 day ago

Brisbane, Queensland, Australia beBeeAccount Full time

Key Account Manager Opportunity

Job Description:

The successful candidate will lead and elevate our client's customer service operations, overseeing the entire customer journey from initial inquiry to post-sales support. This pivotal leadership role is designed for a hands-on manager who thrives in a technical environment.

Responsibilities include team leadership and development, customer service strategy, process improvement, technical customer relations, and after-sales support. The ideal candidate has a proven track record of experience in a customer service management or team leadership role, preferably within the automotive, trade, or related technical industry.

Required skills and qualifications include exceptional communication and interpersonal skills, a proactive problem-solving mindset, solid administrative skills, and proficiency with CRM systems and standard office software.

Benefits: As a valued member of our team, you will have opportunities for professional growth and development, a collaborative and supportive work environment, and the satisfaction of making a meaningful contribution to our clients' success.

How to Apply: If you are a strategic leader passionate about driving customer excellence in a technical field, please submit your resume and a cover letter outlining your suitability for this role. Only shortlisted candidates will be contacted, and all applications will be treated with strict confidentiality.

What Locations Can I Find These Jobs In? We are seeking talented individuals who share our commitment to delivering exceptional customer experiences across various locations.

Customer Service Skills and Qualifications
  • Proven experience in customer service management or team leadership
  • Exceptional communication and interpersonal skills
  • Proactive problem-solving mindset
  • Solid administrative skills
  • Proficiency with CRM systems and standard office software
Why Work With Us?

We offer a collaborative and supportive work environment, opportunities for professional growth and development, and the satisfaction of making a meaningful contribution to our clients' success.

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