Senior Customer Experience Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $96,000 - $144,000
Customer Service Manager Role

Are you passionate about delivering exceptional customer experiences? Do you have a knack for leadership and team motivation?

In this vital role, you will be responsible for fostering a loyal customer base, driving business growth, and supporting your team to excel in their roles.

Key Responsibilities:
- Build strong relationships with existing and new customers to drive loyalty and retention
- Lead by example, demonstrating passion, enthusiasm, and commitment to excellence in every interaction
- Coach and motivate the team to achieve sales and service targets, providing support and guidance where needed
- Collaborate with colleagues to develop and implement effective sales and marketing strategies

About You:
- 1-2 years' experience working in a retail environment, preferably in a leadership or supervisory role
- Strong leadership and coaching skills, with the ability to motivate and inspire others
- Excellent communication and interpersonal skills, with a focus on building trust and rapport with customers and colleagues

What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance

Join Our Team:
If you are a motivated and customer-focused individual with a passion for leadership and teamwork, we encourage you to apply for this exciting opportunity.

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