Scheduling and Maintenance Coordinator
5 days ago
As a Service Coordinator, you will be responsible for providing operational support in the scheduling and maintenance of services.
About the RoleThe Service Coordinator will oversee the provision of administrative support to facilitate smooth scheduling and maintenance activities. Key responsibilities include:
- Receiving and managing service calls and preventative maintenance requests from customers.
- Creating and dispatching work orders for planned maintenance and service-related cases.
- Assisting in the management of the technician calendar, including scheduling and tracking works.
- Communicating with customers on technician attendance and coordinating with technicians and subcontractors.
- Scheduling and following up on monthly maintenance customer accounts.
- 3 years' experience in customer-facing roles.
- Proven ability to schedule appointments in related industries (security, engineering).
- Strong knowledge of scheduling systems and processes.
- Excellent telephone and interpersonal skills.
- Proficiency in Microsoft Outlook, Excel, and Word.
- Organizational skills and ability to handle multiple tasks effectively.
We value diversity and equal opportunities for all individuals. Our supportive environment enables people to reach their full potential.
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