Home Claims Expert

6 days ago


Adelaide, South Australia Youi Full time

**Job Title:** Home Claims Expert

At Youi, we're seeking a skilled Home Claims Expert to join our team. As a key member, you'll be responsible for overseeing home and building claims, applying your technical expertise and deep understanding of the claims procedure to achieve the most favorable outcomes for our customers.

Main Responsibilities:

  • Conduct comprehensive assessments of homes and buildings
  • Supervise the overall quality of the claims process
  • Ensure compliance with relevant legislation
  • Detect and mitigate instances of fraud
  • Attain rapid resolution times and manage costs efficiently

Requirements:

  • Experience in the construction industry with a building or trade qualification
  • Ability to compile scope of works and project manage builds
  • Familiarity with the terminology and procedures associated with claims and building
  • Strong communication and negotiation abilities
  • Dedicated commitment to delivering outstanding customer service
  • Competent computer literacy

What Youi Offers:

  • Enjoy a fully maintained company car with a fuel card and mobile business tools
  • Work from home and on the road
  • Option to work a 9-day fortnight schedule with every second Friday off
  • Incentive structure paid out every six months
  • Discounted insurance products
  • Industry-leading training and development opportunities
  • Award-winning health and well-being programs
  • 22 days annual leave plus volunteer leave

About Youi:

We pride ourselves on our diversity and individuality, both among our employees and the customers we serve. We believe that our unique combination of skills, perspectives, and experiences makes us stand out. Our company values reflect this - we're a dynamic, human-focused, honest, and passionate team dedicated to providing awesome service to our customers.


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