Defence Technology Specialist

2 days ago

Lane Cove, Australia beBeeict Full time $100,000 - $120,000
Job Opportunity

This position plays a crucial role in supporting Australia's defense capability by working with a global leader and successful technology innovator in the defence industry. You will be part of an amazing culture that offers numerous benefits, including on-site parking, education and training resources, genuine parental leave, additional leave per year, opportunities to network globally within the RTX network, Employee Assistance Program, free on-site EV charging, novated lease, flexible work options and leave options.

Reporting to the Software Engineering Manager, you will support the provisioning and upkeep of Information and Communications Technology (ICT) systems and solutions for the Australian Defense Force (ADF); and provide ICT support including troubleshooting customer (ADF) issues pertaining to the Software Support System, mobile devices and equipment.

  • Manage and configure network parameters and firewall settings for standalone devices such as laptops and mobile devices.
  • Provisioning of mobile devices used for tactical operations.
  • Configuration, installation and hardening of Standard Operating Environments (SOE).
  • Ability to provide ICT services on-site and remotely, including occasional travel to customer sites.
  • Technical troubleshooting including Help Desk Support services – e.g. application/hardware faults, network communication.
  • Software support services – installation of software and firmware patches.
  • Create/Update relevant ICT standard operating procedures where applicable.
  • Facilitate training of software support systems for both internal and external customers.
  • Report and investigate security breaches, concerns, and events as well as engage with approved authorities in the event of reportable incidents.
About Us

We are dedicated to working on the toughest challenges in global aerospace and defence. We aim to make the skies and spaces we touch smarter, safer and more amazing than ever.

Key Skills and Qualifications
  • Knowledge of Windows/Linux/Android operating systems, Virtual Machines, network servers, security hardening/management, firewalls, batch files/scripts for process automation.
  • Demonstrated experience in ICT administration.
  • Prior experience in Mobile Device Management (MDM) tools.
  • Experience in development and maintenance of Standard Operating Procedures.
  • Strong communication and stakeholder management skills.
  • Proven problem-solving skills and experience.
  • High level of interpersonal and customer service skills with the ability to work independently and collaboratively in a team environment.
  • Able to provide guidance on systems, applications, networks, hardware, to your team, internal stakeholders and customers.

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