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Technological Solutions Professional

3 weeks ago

Lane Cove Municipal Council, Australia beBeeEngineering Full time $100,000 - $120,000
Information Technology Specialist

The position of Information Technology Specialist is a highly rewarding role that involves supporting the provisioning and upkeep of information technology systems and solutions for the Australian Defense Force. As an IT specialist, you will be responsible for managing and configuring network parameters and firewall settings for standalone devices such as laptops and mobile devices.

  • Key Responsibilities:
  • Manage and configure network parameters and firewall settings for standalone devices
  • Provision mobile devices used for tactical operations
  • Configure, install, and harden Standard Operating Environments (SOE)
  • Provide ICT services on-site and remotely, including occasional travel to customer sites
  • Perform technical troubleshooting and Help Desk Support services
  • Install software and firmware patches
  • Create and update relevant ICT standard operating procedures
  • Facilitate training of software support systems for both internal and external customers
  • Report and investigate security breaches, concerns, and events

Requirements:

  • Knowledge of Windows/Linux/Android operating systems, Virtual Machines, network servers, security hardening/management, firewalls, batch files/scripts for process automation
  • Demonstrated experience in ICT administration
  • Prior experience in Mobile Device Management (MDM) tools
  • Experience in development and maintenance of Standard Operating Procedures
  • Strong communication and stakeholder management skills
  • Proven problem-solving skills and experience
  • High level of interpersonal and customer service skills with the ability to work independently and collaboratively in a team environment
  • A degree in engineering, IT, computer science, or other related areas, or Diploma in applicable technical domain

What We Offer:

  • Education and training resources and support
  • Genuine parental leave
  • Additional leave per year
  • Opportunities to network and connect globally within the organization
  • Employee Assistance Program and other wellbeing programs
  • Free on-site EV charging
  • Novated lease
  • Fantastic team and amazing culture with career growth opportunities
  • Flexible work options and leave options