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Aerospace Field Service Specialist
2 months ago
Collins Aerospace, a leading provider of mission-critical solutions for the defence and aerospace industries, is seeking a highly skilled Field Service Engineer to join our team. As a key member of our government contracts division, you will provide on-site technical support and troubleshooting for avionics systems, radio communications, and other defence-related equipment.
Key Responsibilities- Provide technical support and troubleshooting for government contracts related to avionics systems, radio communications, and defence-related equipment.
- Support testing activities within the program and liaise with stakeholders to ensure planned testing meets their requirements.
- Collaborate with Technical and System Engineering Teams to establish testing priorities and ensure a joined-up approach for the System Integrator.
- Serve as the primary point of contact for clients, addressing their inquiries and providing solutions to ensure customer satisfaction.
- Manage and coordinate project activities, including equipment installation, configuration, testing, and maintenance, adhering to project timelines and requirements.
- Conduct training sessions for end-users and customer personnel, ensuring their proficiency in operating and maintaining equipment according to specified standards.
- Maintain accurate records of project activities, including technical documentation, service reports, and project updates. Provide regular progress reports to project stakeholders.
- Ability to work independently and collaboratively within a team environment.
- Degree or Certificate IV or higher in Electrical Engineering, Computer Science, or a related field. Equivalent experience will also be considered.
- At least 5 years of relevant experience in field service engineering, preferably in the defence industry.
- Thorough knowledge of avionics systems, radio communications, and related technologies, including HF – VHF – UHF, Tactical Radio Systems, ARC-210, HF-9500, and military GPS systems.
- Ability to troubleshoot complex technical issues independently and as part of a team.
- Strong interpersonal skills, capable of effectively communicating technical concepts to diverse audiences, including clients and internal stakeholders.
- Experience with project management methodologies and tools, managing multiple projects simultaneously.
- Willingness to travel domestically and internationally for project assignments.
As a Field Service Engineer with Collins Aerospace, you will be part of a recognised leader and trusted partner in the global defence and aerospace industry. We provide mission support and solutions to protect, secure, and defend our nation. You will have the opportunity to work on challenging projects, develop your skills and expertise, and contribute to the success of our team.
Successful candidates must be eligible to hold and maintain an Australian Defence Security Clearance at minimum NV1. Eligibility can be found at https://www.asd.gov.au. You must also be eligible to be certified in compliance against ITAR technology access requirements. Requires Australian Citizenship status.
