Healthcare Administrative Assistant

3 weeks ago


Frankston, Australia GenesisCare Full time
About GenesisCare

GenesisCare is a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. Our ambition for better cancer care has grown into a dedicated team of over 2,000 employees across 50 locations nationally.

Job Overview

This is an exciting opportunity for an experienced Medical Receptionist to join our team in Frankston on a Full Time and Part time basis. As a key member of our patient services team, you will be responsible for providing exceptional customer service to patients and their families, ensuring a seamless experience from initial contact through to treatment and beyond.

Key Responsibilities
  • Act as the first point of contact to patients and provide excellent customer service both face-to-face and over the phone
  • Work efficiently in a fast-paced administrative role where customer focus remains the top priority
  • Book and confirm patients for appointments and consultations
  • Billing and receipting at time of appointment
  • Accurately process relevant paperwork including data entry
  • Ensure the smooth running of the clinic
  • Continuously liaise with the team to ensure efficient processes
Requirements

To succeed in this role, you will need:

  • Demonstrated ability to provide excellent patient care and customer service
  • Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders
  • Proven experience working successfully both independently and in a team environment
  • Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued
  • Exceptional phone manner and ability to handle a high volume of patient inquiries
  • High attention to detail and excellent organisational skills
Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Internal career development opportunities globally
  • Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount
  • Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation
  • The opportunity to work for one of the most influential healthcare providers
  • All employees and their family members have access to free confidential support that is completely external to GenesisCare, including financial, nutritional and wellbeing coaching, legal advice & counselling
  • Learn and grow with our award-winning development programs
  • Free access to thousands of LinkedIn training courses
Salary Estimate

$60,000 - $80,000 per annum, depending on experience

About You

We are looking for someone who is passionate about delivering exceptional patient care and has a strong focus on customer service. If you have a proven track record of success in a similar role and are looking for a new challenge, we encourage you to apply.



  • Frankston, Australia I-MED Full time

    At I-MED Radiology Network, we are committed to delivering high-quality healthcare services to every patient. To achieve this goal, we are seeking a skilled and dedicated Healthcare Operations Coordinator to join our team.About UsWe believe in working as a team and fostering a collaborative environment that promotes professional growth and development. Our...


  • Frankston, Australia Peninsula Health Full time

    Job Description **Posting Start Date**:09/10/2024**Req ID**:1904**Job Title**:Administration Assistant Safer Care Unit**Employment Status**:Fixed Term Part Time**Job Location**:Frankston- **Partner with patients, consumers, and carers to ensure an excellent standard of service**: - **Be a part of an inclusive, diverse and supportive team**: -...


  • Frankston, Australia I-MED Full time

    About I-MED RadiologyWe believe in delivering high-quality healthcare to every patient, every time. Our team of over 4,000 people is connected by a vision - to help save lives and reduce uncertainty.Our OpportunityWe are seeking a customer-focused and dedicated Medical Receptionist to work across our clinics at Rosebud, Beleura, Frankston Private, Peninsula...


  • Frankston, Australia Melodic Minds Music School Full time

    **About Us**: Melodic Minds Music School is a vibrant and creative music school dedicated to helping young children express themselves through music, build confidence, and feel a sense of belonging. We offer individual and group music lessons, holiday programs, and special events to nurture children's musical talents and creativity. We are looking for a...

  • Executive Assistant

    7 months ago


    Frankston, Australia PASO Full time

    **About the SMSAPH** The Senior Medical Staff Association of Peninsula Health (SMSAPH) is a dynamic and united group of clinicians, medical and healthcare professionals committed to advancing healthcare excellence, promoting collaboration, and advocating for the well-being of both patients and medical staff at Peninsula Health. We share our members’...


  • Frankston, Australia Peninsula Health Full time

    **Join a leading metropolitan health service and major teaching and research hospital**: - **Contribute to a supportive and inclusive work culture that embraces diversity.**: - **Frankston, Mornington Peninsula & surrounding locations**: - **Classification: HS2** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health...


  • Frankston, Australia Peninsula Health Full time

    Job Description **Posting Start Date**:22/11/2024**Req ID**:2282**Job Title**:Administration Assistant - Frankston Emergency Department**Employment Status**:Permanent Full Time**Job Location**:Frankston- **Partner with patients, consumers, and carers to ensure an excellent standard of service** - **Great salary packaging benefits & be a part of an...


  • Frankston, Australia Compass Group Australia Full time

    Mobilisation Project Administrator - ** Hospital located in Frankston.**: - ** Grow your career in Healthcare support services.**: - ** Join a leader in food service support.** Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and...


  • Frankston, Australia Peninsula Health Full time

    Job Description **Posting Start Date**:04/12/2024**Req ID**:2342**Job Title**:Administration Assistant - Mental Health - Casual**Employment Status**:Casual**Job Location**:Frankston- **Partner with patients, consumers, and carers to ensure an excellent standard of service** - **Be a part of an inclusive, diverse team with on the job training and support** -...

  • Clerical Administrator

    6 months ago


    Frankston, Australia Peninsula Health Full time

    **- Be part of a dynamic and enthusiastic Radiology team** - **Salary Packaging Available**: - **Beautiful Mornington Peninsula Location**: - **Seeking people who want to be part of a cutting edge, fast paced and progressive environment.** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a...

  • Cafe Assistant

    2 weeks ago


    Frankston, Australia Peninsula Health Full time

    Job Description **Posting Start Date**:13/12/2024 **Req ID**:2396 **Job Title**:Cafe Assistant **Employment Status**:Casual **Job Location**:Frankston - **Salary Packaging Benefits**: - **Employee benefits including discounted membership to local gyms**: - **Work in a café in a hospital setting** **Classification Range: Food and Domestic Service...


  • Frankston, Australia GenesisCare Full time

    About GenesisCareGenesisCare is a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes.The ambition for better cancer care that began our story has grown into a passionate team of employees across locations nationally. We are...

  • Administrative Officer

    2 months ago


    Frankston, Australia Chisholm Institute Full time

    As an Administrative Officer, your key responsibilities include: **Operational Management and Support**: - Provide a high level of customer service to students, customers and staff. - Ensure timely responses and effective client interaction in relation to student enquiries. - Process student enrolments, transfers and withdrawals, as well as following up on...

  • Administration Worker

    2 months ago


    Frankston, Australia Peninsula Health Full time

    Job Description **Posting Start Date**:29/10/2024**Req ID**:2078**Job Title**:Administration Worker**Employment Status**:Fixed Term Part Time**Job Location**:Frankston- Administration Worker - Attractive Salary Packaging Benefits - Funded Limited Term Part Time position until 30/06/2025 - Classification Range: Grade 1 Level 1-4* **Who We Are and What We...


  • Frankston, Australia Peninsula Health Full time

    Job Description **Posting Start Date**:13/12/2024 **Req ID**:2407 **Job Title**:Food Services Assistant/Kitchen Hand **Employment Status**:Casual **Job Location**:Frankston, Mornington, Rosebud - **Come and join Support Services as a Food Service Assistant or Kitchenhand in 2025!**: - **Salary Packaging Benefits**: - **Employee benefits including...

  • Laboratory Assistant

    7 months ago


    Frankston, Australia Dorevitch Pathology Full time

    Laboratory Assistant **Job reference**: #9581**Brand**:Dorevitch Pathology**Location**: Level 3/2 Hastings Road, Frankston VIC 3199**Work type**: Part Time (Permanent) 22.50 hours per week**Schedule**: Ability to participate in a 24/7 roster. Various shifts between Monday to Sunday and Public Holidays, as required.**About **us** - Dorevitch Pathology is...

  • Executive Assistant

    2 months ago


    Frankston, Australia Peninsula Health Full time

    Job Description **Posting Start Date**:10/10/2024**Req ID**:1941**Job Title**:Executive Assistant**Employment Status**:Fixed Term Full Time**Job Location**:Frankston- **Opportunity to grow your skills!**: - **ASAP start!**: - **Limited Term Contract until end of February 2025**: - **Salary Range $74,500 - $82,300* + Super** **Who We Are and What We...


  • Frankston North, Australia TLC Healthcare Full time

    TLC Healthcare is an Employer of Choice for the last 9 consecutive years and a Global Healthy Workplaces Award winner for large employers in 2023. Our innovative healthcare precincts provide Australia’s first fully integrated healthcare service with aged care at its core and dedicated to being leaders in integrated healthcare. WATCH: TLC Healthcare |...

  • Administration Clerk

    3 months ago


    Frankston, Australia St John of God Health Care Full time

    Your role at St John of God Frankston Hospital You will be is responsible for the delivery of efficient reception and administration functions at St John of God Frankston Rehabilitation Hospital. The Position- Facilitating efficient admission and discharge services to patients.- Ensure timely and accurate scheduling of Outpatient appointments, rescheduling...


  • Frankston, Australia Peninsula Health Full time

    **Join a leading metropolitan health service and major teaching and research hospital.**: - **Supportive and inclusive work culture that embraces diversity**: - **Frankston, Mornington Peninsula & surrounding locations**: - **Classification: HS3** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a...