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Technical Account Manager for SMB Solutions
2 weeks ago
The successful candidate will be responsible for:
- Driving high customer satisfaction in post-sales activities
- Leading process improvements and implementing new processes, systems, and standards
- Supporting onshore and offshore teams and managing escalations
- Contributing to staff training and complaint resolution
The ideal candidate will have a strong understanding of customer services, project implementation, and key account management. They will also have excellent communication skills and experience in the field of cashless payments.