Customer Service Coordinator

2 weeks ago


Perth, Western Australia Cash Converters Full time
About Us

Cash Converters is Australia's leading second-hand retailer, offering affordable personal finance solutions to our customers, empowering them with the freedom of choice.

Job Description

We are seeking a Business Support Administrator to join our team at our Perth CBD location in a full-time capacity. The successful candidate will provide exceptional customer service, receive and respond to incoming calls, manage multiple calendars and inboxes, organize courier services, and submit monthly orders with external providers.

About You

To be successful in this role, you will need a high attention to detail, intermediate computer skills including Microsoft Office, excellent time management, and previous experience in a customer service role.

What We Offer
  • An attractive salary package of $60,000 - $80,000 per annum, depending on experience.
  • Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
  • A Monday to Friday schedule with flexible work arrangement options available.
  • Real career development opportunities within our organization.
  • Paid parental leave benefits.
  • Salary packaging for a novated car lease available.
  • Health insurance discounts (Bupa & HBF).
  • 30% instore discount.
  • Access to our wellness activities: Move, Munch, Money, and Mind.
Our Culture

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then, we've come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.

We support diversity, inclusion, and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation, and abilities to apply.



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