Perth Waterfront Hotel Guest Experience Ambassador

2 weeks ago


Perth, Western Australia Hilton Hotels Full time

Hilton Hotels is seeking a highly skilled and motivated Guest Relations Manager to join our team at DoubleTree by Hilton Perth Waterfront. This role offers an exciting opportunity for someone who is passionate about delivering exceptional guest experiences and is looking to develop their career in the hospitality industry.

As a Guest Relations Manager, you will be responsible for providing outstanding customer service and ensuring that our guests have a memorable stay with us. You will work collaboratively with the hotel team to deliver our vision and mission of being the most hospitable company in the world.

The successful candidate will have a strong background in customer service, leadership, and teamwork, with excellent communication and interpersonal skills. You will also have experience in auditing and database management, including record-keeping, and a proven track record of maintaining a positive and safe work environment.

This is a full-time position, and we offer a competitive salary of $80,000 - $100,000 per annum, depending on experience. In addition to your base salary, you will also receive a range of benefits, including smart uniform provided and laundered, complimentary fresh and healthy meals when on-duty catering, personal development programs, and team member travel program.

If you are a motivated and dedicated individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, outlining your relevant experience and qualifications.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. We are an equal opportunities employer and welcome applications from diverse candidates.



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