
Customer Focused Digital Engagement Specialist
2 weeks ago
We are seeking a senior leader to represent customer needs and drive digital engagement. You will be part of a cross-functional team, working with speed and innovation to create lasting customer relationships.
Key Responsibilities:- Lead the development of targeted and personalised digital communications to deepen customer relationships
- Accountable for scaling digital squads to deliver prioritised use cases
- Drive strategic direction and commercial viability of digital notifications
- Ensure strong strategic engagement and relationships with key stakeholders
- Optimise conversion rates to drive better commercial value
- Proven experience in senior leadership roles, with a track record of delivering consistent results
- Experience leading virtual teams and driving CX outcomes
- People leadership experience building and leading high-performing teams
- Exceptional communication skills and business acumen
Our company values diversity and inclusivity. We foster an environment where everyone feels valued and appreciated for being their authentic selves.
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