Customer Engagement Specialist

4 days ago


Melbourne, Victoria, Australia beBeeLoyalty Full time $90,000 - $110,000
About the Role

We are seeking an experienced customer engagement specialist to join our team in Melbourne. As a key member of our digital marketing unit, you will be responsible for developing and implementing strategies to drive customer loyalty.

Key Responsibilities:

  • Develop annual business plans that align with organisational objectives
  • Manage and maintain all digital initiatives, including online platforms, website functionality, application development, delivery systems, and customer relationship management tools
  • Collaborate with colleagues to design and execute rewards program initiatives
  • Manage CRM projects to enhance customer experience and satisfaction
  • Develop and manage event calendars to support key performance indicators and overall event strategy

Requirements:

  • 2-3 years experience in a similar role with CRM/database management responsibility
  • Strong verbal and written communication skills
  • Possession of a passion for building strong internal and external relationships
  • Good attention to detail and ability to think strategically

What We Offer:

  • A fun, hard-working, and vibrant work environment
  • Ongoing opportunities for professional growth and development


  • Melbourne, Victoria, Australia beBeeRetention Full time $100,000

    Customer Engagement Specialist RoleThe role of the Customer Engagement Specialist is a strategic position, responsible for driving customer engagement and retention through effective relationship management and loyalty initiatives.">The ideal candidate will possess strong communication and interpersonal skills, with the ability to build and maintain strong...


  • Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $60,000 - $90,000

    Job DescriptionWe are seeking a skilled Customer Engagement Specialist to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.The role of a Customer Engagement Specialist is to deliver exceptional customer experiences by meeting customers'...


  • Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $40,000 - $60,000

    Job Title: Customer Engagement SpecialistAs a Customer Engagement Specialist, you will be the primary point of contact for our clients and customers. Your role will involve handling inquiries regarding sales, training bookings, certificates, and other related matters.Responsibilities:You will serve as the first point of contact for customers, clients, and...


  • Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $27,600 - $39,600

    Customer Engagement SpecialistWe are a family-owned business focused on sustainability and minimizing waste. Our stores offer an extensive range of products, including wholefoods, homewares, personal care items, and beauty products.Key Responsibilities:Maintain store appearance and inventory levelsDeliver exceptional customer service and sales...


  • Melbourne, Victoria, Australia beBeeCustomerService Full time $63,290 - $112,960

    Customer Engagement SpecialistThis role involves delivering exceptional customer experiences by providing prompt, informed responses to customer inquiries and requests for information regarding council services.Key Responsibilities:Provision of face-to-face, phone, and online customer service in a diverse organization environmentPrevious contact center...


  • Melbourne, Victoria, Australia beBeeRetail Part time $40,000 - $60,000

    Job Description:An experienced Customer Engagement Specialist will embody the company's desire to provide exceptional customer experiences that drive commercial success. The successful candidate will welcome customers, engage them through intentional interactions, and deepen their understanding of relevant products.Key Responsibilities:Welcome and engage...


  • Melbourne, Victoria, Australia beBeeCommunication Full time $45,000

    Customer Engagement SpecialistThis role involves providing excellent customer service, building strong relationships with clients, and ensuring their satisfaction.The ideal candidate will have:Excellent communication skillsAbility to work in a fast-paced environmentStrong problem-solving skillsThe successful applicant will be responsible for:Managing...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $75,000

    Customer Engagement SpecialistWe are seeking passionate individuals to play a critical role in delivering exceptional customer experiences. As the first point of contact, you will provide timely and accurate information across various channels.The ideal candidate will be customer-focused, enthusiastic about making a positive impact, and thrive in fast-paced...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $100,075 - $112,725

    Airline Customer Engagement SpecialistAs a vital member of our organization, we are seeking an experienced and motivated customer engagement specialist to understand their industry sector and build deep relationships with airline customers.Key Responsibilities:Understand customer segment and requirementsBuild strong customer relationshipsRapidly respond to...


  • Melbourne, Victoria, Australia beBeeCommunications Full time $90,000 - $120,000

    About This RoleThis role plays a vital part in our integrated stakeholder strategy. The successful candidate will develop and implement influential messaging for customers, as well as strategies to mitigate reputational risk.The ideal candidate is a communications and engagement specialist who excels at creating clear, relevant, and engaging content for...