Guest Experience Ambassador

2 weeks ago

Perth, Western Australia beBeeService Full time $45,000 - $80,000
Deliver Exceptional Guest Experiences

We are seeking a highly skilled and passionate Guest Service Agent to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences from check-in to check-out.

  • Provide personalized service to guests, ensuring their stay with us is memorable and enjoyable.
  • Ensure all guest interactions are professional, friendly, and knowledgeable.
  • Work closely with the front office team to resolve any guest complaints or issues in a timely and efficient manner.
Requirements and Qualifications

To succeed in this role, you will need:

  • Previous customer service experience, preferably in a hospitality environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Basic computer skills and knowledge of hotel software systems.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

Why Work with Us

At our hotel, we pride ourselves on providing exceptional guest service and creating a positive work environment for our staff. We believe in supporting each other's growth and success, and we're committed to making a difference in our community.

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