Chief Guest Experience Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeHospitality Full time $76,250 - $79,500
Lead Hospitality Expert

The Lead Hospitality Expert will oversee a team of hospitality professionals and elevate the guest experience.

  • Develop and empower a team of hospitality specialists to deliver exceptional experiences that make our guests feel at home.
  • Strategically manage room rates, booking channels and revenue streams to maximise returns and stay ahead of industry trends.
  • Collaborate with leadership and housekeeping teams to create seamless guest experiences, manage online reviews and enhance marketing strategies.

We are seeking an experienced hospitality leader who is passionate about crafting unforgettable experiences for our guests.

A Day in the Life of a Lead Hospitality Expert
  • Empower your team to achieve high standards by using effective communication and leadership skills.
  • Work collaboratively with leadership and housekeeping teams to ensure a seamless guest experience.
  • Develop and implement strategies to drive revenue growth and stay competitive.
What We Need from You

You should be great with people, policies and procedures, and have a passion for creating memorable experiences for our guests.

About You
  • Hold current RSA and RSG/RCG industry certifications.
  • Have experience in the hospitality leadership world and a desire to be part of an organisation where you can grow your career.
  • Be yourself and come as you are - we value diversity and inclusivity.
The Benefits are Good Too
  • An exclusive discount card for ALH Hotels pubs & accommodation, BWS, Dan Murphy's and other Endeavour Group brands.
  • Access to a range of free services to help you live well and support your physical, mental and financial wellbeing.
  • Endeavour Group offers opportunities for professional growth and development.

  • Chief Guest Experience Officer

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCareer Full time $90,000 - $120,000

    Front Office ManagerWe are seeking a driven professional to lead our Front Office Team in delivering an exceptional service experience. As our next Front Office Manager, you will be responsible for:Leading a diverse team to deliver unparalleled guest serviceDriving guest service initiatives and empowering team members to go the extra mileCoaching and...

  • Chief Guest Experience Officer

    2 weeks ago

    Sydney, New South Wales, Australia beBeeLeader Full time $60,000 - $85,000

    Fun Squad Leader JobThis role is ideal for a charismatic leader who can inspire and motivate a team. As a Fun Squad Leader, you will be responsible for leading and delegating tasks to your team members while ensuring that guests have an exceptional experience.About the RoleLead and delegate to your team with a passionate and nurturing styleSupport the...

  • Guest Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    **Job Number** 23200988**Job Category** Rooms & Guest Services Operations**Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management**Authentically You**Explore an exciting new career path at W Hotels where your authenticity is celebrated. W...

  • Chief Guest Experience Officer

    2 weeks ago

    Sydney, New South Wales, Australia beBeeGuestExperience Full time $70,000 - $90,000

    Immerse yourself in a community-driven hospitality experience where every guest feels valued and connected.About the RoleWe're seeking a seasoned leader to spearhead our Front Office pre-opening team, driving collaboration, innovation, and excellence in guest service delivery. This full-time role offers a unique opportunity to shape the future of our hotel's...

  • Guest Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeService Full time $87,600 - $105,350

    Dynamic Guest Experience LeaderW Sydney is seeking charismatic and guest-centric individuals to fill a key role within our Front Desk Team.Key Responsibilities:Performing day-to-day duties with passion and charisma whilst demonstrating outstanding communication skillsDriving a culture of exceptional service and loyalty engagementCollaborates with Welcome and...

  • Guest Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeService Full time $55,000 - $85,000

    Job Title: Guest Experience ManagerWe are seeking a charismatic and guest-focused individual to lead our Front Desk Team at a luxurious hotel.This critical role provides a high level of service to guests and balances the needs of talent, the hotel, and our valued customers.You will assist the team in maintaining excellence and continuous improvement by...

  • Accommodation and Hospitality Manager

    2 days ago

    Sydney, New South Wales, Australia Guest Realty Full time $100,000 - $150,000 per year

    Guest Realty was established in 2016 with the sole focus on helping owners diversify their investment income by utilising the short-term property rental market. Sydney being one of the most popular tourist destinations in Australia and the world. We've built a reputable brand and unique service offering, outside of the tradition long term real estate rental...

  • Guest Experience Manager

    4 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Job Requisition ID : 39176Deliver exceptional guest experiences that reflect Deloitte's standardsFull-time in-office roleBanking, finance and well-being discountsOur Guest Experience team in Adelaide is seeking a talented and motivated leader to step into a newly created management role, representing Deloitte in a client-facing capacity. Based at our new...

  • Senior Guest Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeGuestExperience Full time $95,000 - $135,000

    Job OverviewWe are seeking a seasoned Senior Guest Experience Manager to lead our team in delivering exceptional service to high-profile guests at international sports events.About the RoleManage and direct a team of guest experience specialists, including staff, volunteers, and contractors to ensure seamless execution of services for VVIP/VIP guests.Develop...

  • Hotel Guest Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeGuestService Full time $38,000 - $45,000

    Job OverviewThe Guest Services Manager plays a pivotal role in ensuring the department operates efficiently, maximizing revenue and guest satisfaction.This position involves overseeing daily operations, supervising staff, and participating in multi-disciplinary teams to improve guest experiences and hotel operations.Main ResponsibilitiesSupport the General...