Accommodation and Hospitality Manager

8 hours ago

Sydney, New South Wales, Australia Guest Realty Full time $100,000 - $150,000 per year

Guest Realty was established in 2016 with the sole focus on helping owners diversify their investment income by utilising the short-term property rental market. Sydney being one of the most popular tourist destinations in Australia and the world. We've built a reputable brand and unique service offering, outside of the tradition long term real estate rental market.

Guest Realty are seeking an experienced and motivated Accommodation and Hospitality Manager to oversee the day-to-day operations and management of our expanding portfolio of luxury serviced apartments in and around Sydney. This role is ideal for a professional with strong leadership, organisational, and customer service skills who is passionate about delivering an exceptional guest experience.

Key Responsibilities (include but are not limited to):

  • Managing and maintaining positive relationships with both guests and property owners.
  • Handling guest enquiries, disputes, and complaints in a timely and professional manner.
  • Coordinating and supervising property maintenance, repairs, inspections, quotes, and invoicing.
  • Monitoring guest feedback and implementing improvements to enhance service quality.
  • Scheduling and overseeing the work of cleaners, tradespeople, and contractors to ensure smooth daily operations.
  • Ensuring compliance with relevant legal, health, and safety requirements.

Skills & Attributes:

  • Proven experience in accommodation or hospitality management.
  • Strong communication and interpersonal skills with a customer-first approach.
  • Ability to resolve conflicts and manage guest relations with professionalism.
  • Strong organisational and time management skills.
  • Competence in coordinating staff schedules and managing contractors.
  • Knowledge of compliance and regulatory requirements in accommodation management.

This is a fantastic opportunity to join a growing business and play a key role in the continued success of our serviced apartment operations.

  • Accommodation Manager

    3 weeks ago

    Sydney, New South Wales, Australia Endeavour Group Full time

    About The Role Accommodation Manager | NSW$76,250 - $79,500 Base Salary + Super + Bonus + Discounts Career and training opportunities - your development is important to us Exclusive discounts and benefits - check out our benefits at the bottom of this ad In every community, the pub is where the local character can be felt, and the characters...

  • Accommodation Services Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $90,000 - $120,000

    We are seeking a skilled professional to oversee daily operations and lead our team of hospitality experts. Key responsibilities include:Core DutiesEfficiently manage facilities, ensuring optimal use of resources.Supervise staff, scheduling their duties and promoting a positive work environment that fosters collaboration and excellence.Plan and control...

  • Accommodation Host

    1 week ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $45,000 - $80,000

    Job Title: Accommodation HostWe are seeking an Accommodation Host to join our team. In this role, you will be responsible for providing a high level of service to guests by ensuring their rooms are clean and tidy.Key Responsibilities:Clean and tidy guest rooms to the highest standards.Change bed linens, replace towels, empty trash bins and restock...

  • Accommodation Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia ILSC Education Group Full time

    Job DescriptionTitle: Accommodation Coordinator, ILSC & Greystone College AustraliaStart date: June 2025Report to: National Accommodation DirectorOverview of Role:ILSC & Greystone College Australia (Perth, Adelaide, Melbourne, Sydney and Brisbane) are amongst the largest and fastest growing language and vocational colleges in Australia. In addition to its...

  • Accommodation Manager

    2 weeks ago

    Sydney, New South Wales, Australia European Bartender School Full time

    **European Bartender School is looking for an Accommodation Manager for our school in Sydney****The Role**As Accommodation Manager, you will be responsible for the processing of students and guests on their arrival, departure and during their stay, as well as the upkeep and maintenance of the hostel in general. You will aim to provide a positive experience...

  • Hospitality Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Maison Hospitality Full time

    Maison Hospitality is on the lookout for **Superviors**If you have a passion for working as part of a team to deliver exceptional guest engagement and want to grow and develop your skills, then we want to hear from you.**This is a fantastic opportunity **to join the **Maison Hospitality** team. We are a luxury hospitality agency that supplies staff for...

  • Accommodation Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $26,000 - $45,000

    We are seeking a highly skilled and experienced Accommodation Manager to lead the daily operations of our hostel in Sydney.Responsibilities:Audit existing staff structures and procedures to optimize guest satisfaction and staff productivity.Develop and implement effective systems for managing online bookings, guest information, and staff rostering.Provide...

  • Accommodation Manager

    6 days ago

    Sydney, New South Wales, Australia Homestay Plus Full time $75,000 - $85,000 per year

    2Stay Accommodation and Homestay Plus are looking for an experienced Accommodation Manager for an immediate start. This position is a full-time permanent position, working 38 hours per week based in Sydney – NSW.Responsibilities include:Leading service-excellence operationsManagement of customer feedback and complaintsDelivering exceptional service...

  • Gaming Manager

    2 weeks ago

    Sydney, New South Wales, Australia Sonnel Hospitality Full time

    **Gaming Manager - Ambulance Station Hotel**Sonnel Hospitality is Western Sydney's community-driven hospitality group on a mission to revitalise local venues into vibrant entertainment, Gaming, food, beverage, and accommodation hubs. We're setting new benchmarks across the region during an exciting period of transformation and growth.**Shape the Future of...

  • Gaming Manager

    2 weeks ago

    Sydney, New South Wales, Australia Sonnel Hospitality Full time

    **Gaming Manager - Rosehill Taven**Sonnel Hospitality is Western Sydney's community-driven hospitality group on a mission to revitalise local venues into vibrant entertainment, Gaming, food, beverage, and accommodation hubs. We're setting new benchmarks across the region during an exciting period of transformation and growth.**Shape the Future of Western...