Lead Customer Communications Strategist ANZ
4 weeks ago
We are seeking an experienced Senior Manager to lead our customer and partner communications programs in the ANZ region.
This is a key leadership position that will drive external communications, bridge teams and stakeholders, simplify complex information, and develop compelling keynote content.
Key Responsibilities:- Drive External Communications - Lead customer and partner communications programs to foster strong connections and showcase the value of Xero and its products.
- Bridge Teams and Stakeholders - Act as the essential link between the ANZ Communications team, ANZ GTM teams, and key global stakeholders.
- Simplify Complex Information - Translate intricate product, technical, and strategic concepts into accessible content for small businesses, accountants, and bookkeepers.
- Develop Compelling Keynotes - Create engaging keynote content for partner events, such as Xerocon and Roadshow.
- Stakeholder Excellence - Proven experience in building strong relationships with diverse stakeholders across all levels.
- Exceptional Writing Skills - A flair for creating clear, engaging, and impactful content for diverse audiences.
- Customer-Centric Campaigns - A deep understanding of customer needs and the ability to craft communications that add value to the customer experience.
- Commercial & Strategic Acumen - A strategic mindset with a strong grasp of commercial objectives.
The estimated annual salary for this role is $120,000-$180,000 AUD, depending on experience and qualifications.
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