Innovative Experimentation Strategist

3 weeks ago

Melbourne, Victoria, Australia ANZ Full time
About Us

We're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

At ANZ Plus we are creating simpler, better banking experience with a goal of improving customer financial outcomes and their engagement with ANZ Plus.

As an Experimentation Lead for ANZ, you will play a key role in defining the organisational strategy around building out our experimentation capability that is best in class.

  • You will collaborate with technical partners (Engineering, Architecture, Platform, Data) to align on the best approach for scaling an experimentation system/platform using PEGA, Launch Darkly and Adobe.
  • You will provide thought leadership and expert guidance on best practices around experimentation.
  • You will foster an organisational culture that understands and values experimentation, and where it is baked into the way we work.

Your primary objective will be to build out an experimentation platform or system that optimises for:

  • Completeness: We can run experiments via all appropriate channels (ie mobile, IB, web).
  • Scalability: We can run 100s/1000s of concurrent experiments without issues.
  • Ease (vs Effort): The processes for running experiments and analysing results are largely automated and require minimal manual effort.
  • Simplicity (vs Complexity): The processes are built with the end-users in mind, minimising prerequisite technical knowledge needed.

What will your day look like?

  • You will actively contribute to the ANZ Plus experimentation roadmap and strategy.
  • You will build strong cross-functional relationships across ANZ, including different ANZ Plus Value Streams, other customer communication teams in the rest of the enterprise, and stakeholders.
  • You will take the lead on finding new ways to innovate, keeping up with industry best practice techniques and new tools in market.

What will you bring?

  • You will have experience in experimentation, causal inference methods, technologies and processes to scale experimentation in a large organisation.
  • You will have experience in Pega, LaunchDarkly, Adobe, Qualtrics, Python.
  • You will have a strong understanding of the underlying technologies that make up the experimentation domain.
  • You will have worked with complex mix of stakeholders in an environment with a high rate of change and pace.
  • You will have exceptional stakeholder engagement, influencing and playing a leadership role by delivering through others outside of your immediate teams.

So why choose us? (AU)

You'll be doing meaningful work that will shape a world where people and communities thrive.

With a competitive salary of $120,000 - $150,000 AUD per annum, plus additional benefits, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We offer flexible working arrangements, so our people can 'make work, work for them'. You'll also receive access to health and wellbeing services, discounts on selected products and services from ANZ, and more.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 80868.

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