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Front Desk Ambassador

2 months ago

Brisbane, Queensland, Australia Marriott Full time
Unlock Your Potential as a Welcome Desk Agent

At W Hotels, we're on a mission to ignite curiosity and expand worlds. As a Welcome Desk Agent, you'll be the face of our hotel, delivering exceptional guest experiences that leave a lasting impression.

Key Responsibilities:

  • Provide warm and personalized welcome to guests, setting the tone for their stay
  • Manage guest requests and concerns with a focus on loyalty and guest satisfaction
  • Collaborate with colleagues to ensure seamless guest experiences
  • Stay up-to-date with hotel operations and services to provide informed recommendations

What We Offer:

  • Comprehensive training and development opportunities
  • A dynamic and supportive work environment
  • Competitive compensation and benefits package
  • Opportunities for career growth and advancement

About Us:

Marriott International is a global hospitality leader, committed to delivering exceptional guest experiences and fostering a culture of inclusivity and respect. As a Welcome Desk Agent, you'll be part of a diverse and dynamic team that's passionate about making a difference in the lives of our guests.

Requirements:

  • Previous experience in a similar role within a hotel environment
  • Experience with Opera property management system
  • Excellent communication and interpersonal skills
  • Ability to work a 7-day rotating roster with a minimum availability of three days a week

Why Join Us:

At Marriott International, we're committed to creating a workplace culture that's inclusive, supportive, and empowering. As a Welcome Desk Agent, you'll have the opportunity to grow your skills, build meaningful relationships, and make a real difference in the lives of our guests.