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Claims Support Specialist

2 months ago


Adelaide, South Australia Employers Mutual Management Pty Ltd Full time
About the Role

EML is a leading provider of workers compensation and personal injury claims management services. Our goal is to deliver exceptional support to individuals during their return-to-work journey.

We are seeking a skilled Claims Support Officer to join our team in Adelaide. As a key member of our team, you will play a critical role in ensuring the accuracy and timeliness of data entry, enabling us to meet our Key Performance Indicators.

Key Responsibilities
  • Enter service provider payments accurately and within required timeframes
  • Analyse data to identify the correct claim for data entry
  • Verify information in the claims system to prevent duplicate accounts
  • Provide administrative support to business operations
  • Ensure medical and like reimbursements are entered accurately and on time
About You
  • Previous experience in a data entry or administrative role
  • Accounts payable/receivable experience is an advantage
  • A keen eye for detail and ability to work autonomously or in a team
  • Ability to prioritize tasks and meet deadlines
What We Offer

EML is an equal opportunity employer committed to diversity and inclusion. We offer a vibrant and collaborative work environment, flexibility to work from home, and a range of employee benefits, including:

  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting their professional development and well-being. If you are a motivated and detail-oriented individual, please apply now.