Senior Client Care Specialist

6 days ago

Melbourne, Victoria, Australia beBeeCare Full time $80,000 - $88,000

We are seeking a skilled and compassionate Care Professional to join our team. This role offers the opportunity to make a meaningful difference in the lives of our clients.

The successful candidate will have excellent communication and interpersonal skills, with the ability to develop and update client care plans in collaboration with clients and their families. They will also ensure compliance with all relevant regulations and company policies, serving as the main point of contact for clients and their families, and support workers addressing any concerns or issues promptly.

The ideal candidate will have a strong understanding of care regulations and best practices, with the ability to handle sensitive situations with empathy and professionalism. They will also possess leadership and team management skills, with experience in a care management role preferably in a home care setting.

About the Role:

- Develop and update client care plans in collaboration with clients and their families.
- Ensure compliance with all relevant regulations and company policies.
- Serve as the main point of contact for clients and their families, and support workers addressing any concerns or issues promptly.
- Conduct regular reviews of client care and make necessary adjustments to care plans.
- Collaborate with healthcare professionals to ensure the best outcomes for clients.
- Oversee the management of client budgets and ensure the efficient use of resources.
- Provide support to care staff to ensure high standards of care.

Requirements:

- Relevant qualifications in Nursing, Social Work, or a related field.
- Proven experience in a care management role, preferably in a home care setting.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of care regulations and best practices.
- Ability to handle sensitive situations with empathy and professionalism.

What We Offer:

- A competitive salary and benefits package.
- A supportive and collaborative work environment.
- Opportunities for professional development and career growth.
- The chance to make a meaningful difference in the lives of our clients.

Benefits:

- Work from home opportunities.
- Flexible scheduling.

Application Requirements:

- A current Australian driver's license.
- Prior or current experience in home care.

Work Authorisation:

- Australia (required).

Location:

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