Professional Claims Coach

7 days ago


Brisbane, Queensland, Australia beBeeInsurance Full time $120,000 - $138,000
Job Role

We are seeking an experienced insurance professional to join our Commercial Claims team.

In this pivotal role, you will work closely with technical specialists to deliver tailored coaching and training programs, enhance individual and team performance, and drive strategic goals.

Key Responsibilities
  • Develop and implement performance and development plans focused on technical excellence.
  • Design and integrate processes and learning frameworks that align with business objectives.
  • Conduct capability reviews and provide actionable insights for continuous improvement.
  • Leverage subject matter expertise to deploy appropriate learning strategies.
Required Skills
  • Claims Management experience is mandatory.
  • Regulatory Risk and Compliance experience is desirable.
  • Complaints handling experience is desirable.
  • Advanced knowledge of general insurance principles and the end-to-end claims process.
  • Excellent communication and interpersonal skills.
What We Offer
  • Flexible work arrangements.
  • Ongoing study support and career development programs.
  • An employee assistance program and dedicated employee council.

We value diversity, inclusivity, and accessibility in the workplace. We strive to create a culture where everyone feels valued, connected, and empowered to contribute their best work.



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