Claims Professional

2 days ago


Brisbane, Queensland, Australia beBeeClaims Full time $83,000 - $110,000
Support Individuals, Foster Growth

We are seeking a motivated and empathetic professional to join our claims team. As a Claims Advisor, you will play a vital role in guiding individuals through challenging situations with compassion and expertise.

Key Responsibilities:
  • Manage a portfolio of claims from lodgement to resolution
  • Assess claims for reasonable and appropriate treatment and rehabilitation needs
  • Investigate claims and interpret medical documents with a focus on proactive claims management
  • Ensure legislative compliance timeframes are met in conjunction with following all internal policies and procedures
  • Provide an excellent level of customer service to all internal and external stakeholders
  • Calculate settlement offers, negotiate settlements and attend settlement conferences with lawyers and Counsel
What We Offer:
  • A competitive salary package based on experience
  • An opportunity to work in a dynamic and supportive team environment
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A comprehensive employee benefits program, including salary packaging and employee discounts
Requirements:
  • Experience in claims management, legal roles (paralegal, legal assistant, law clerk), or high-volume customer-focused administration.
  • Confident negotiator with excellent communication skills, able to manage difficult or sensitive conversations professionally.
  • Highly organised with exceptional time management and the ability to prioritise effectively.
  • Resilient, empathetic, and motivated to build a long-term career in claims advisory.

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