Customer Experience Specialist
1 month ago
At FREEDOM, we're passionate about delivering an exceptional customer experience that sets us apart. As a Sales Consultant in our Ballarat store, you'll play a vital role in creating a remarkable Freedom experience for every customer who walks through our doors.
We're seeking a Part-time Sales Consultant to join our dynamic team and help our customers find beautiful things for their homes. If you have a background in retail, sales, customer service, or a passion for design, we can teach you the rest.
Your responsibilities will include:
- Inspiring our customers with your Freedom product knowledge, tailoring your service to bring their design ideas to life.
- Exceeding your sales targets through creative selling, teamwork, following up on customer quotes, and upselling.
- Partnering with our in-house Interior Decorator to capitalise on sales opportunities.
- Assisting with other duties around the store, such as visual merchandising, processing customer orders, and ticketing.
- Ad hoc duties as required by your store management team.
We offer a range of benefits to support your career growth and well-being:
- A generous sales incentive scheme paid fortnightly, directly rewarding your performance – the more you sell, the more you earn.
- Flexible working options, with rosters to suit your availability – our busiest days are Saturday and Sunday.
- Full training on our range of products through our Elevate sales program, ensuring we set you up for success.
- A development plan built around your goals and beyond – a career with FREEDOM can take you anywhere.
- 25% staff discount across all FREEDOM products, including sales prices.
We estimate the salary for this position to be around $55,000 - $65,000 per annum, depending on experience and performance.
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