Export Team Leader
1 month ago
Toll Group is a leading logistics and transportation company with a global presence. We provide a range of services, including freight forwarding, customs brokerage, and supply chain management.
Export Team Leader RoleWe are seeking an experienced Export Team Leader to join our team in Eagle Farm, QLD. As an Export Team Leader, you will be responsible for leading a team of export operations staff and managing the daily activities that keep our export processes running smoothly.
You will act as the daily interface between Toll Group and our valued customers, ensuring that our export services are not just met but exceeded. To achieve this, you will deliver performance in the following 5 key result areas (KRAs): Strategy & Capability, Growth & Innovation, Operational Excellence, Maximising Profitability, and Putting the Customer First.
Key Responsibilities:- Oversee Ocean & Air Freight Operations: Manage bookings, coordinate shipments, and follow up on documentation to ensure timely and efficient delivery.
- Coordinate Shipments: Work with transport providers, shipping lines, airlines, and destination representatives to keep everything on track.
- Track and Acquit Shipments: Handle both domestic and international movements, ensuring all shipments are accurately tracked and processed.
- Quote Management: Provide quotes for new and existing business opportunities and ensure they are updated in CargoWise.
- Client Service: Review and respond to internal and external service reports, and assist in client implementation plans, including SOPs and stakeholder briefings.
- Problem Solving: Identify potential issues and provide proactive solutions. Handle 'Moments of Truth' and resolve issues to clients' satisfaction.
- Cost Efficiency: Identify opportunities to reduce costs and improve service delivery.
- Leadership: Lead and mentor staff on operational activities, ensuring adherence to safety, policies, and compliance requirements.
- In-depth knowledge of global forwarding operations, import/export market trends, and strong experience with CargoWise.
- Proven ability to handle customer interactions with a strong service ethic.
- Strong numerical and analytical skills with a results-oriented approach.
- Effective team leadership with a focus on performance and process improvement.
Toll Group is committed to fostering a supportive and innovative work environment. As our Export Team Leader, you will have the opportunity to shape our export operations and drive significant impact. We offer competitive salaries, professional development opportunities, and a collaborative culture where your contributions are valued.
We strive for all employees to have a work-life balance and offer flexible work arrangements, including a Work From Home arrangement on certain agreed days. If you are passionate about logistics and transportation, and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
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Export Team Leader
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Brisbane, Queensland, Australia Toll Transport Pty Ltd Full timeAbout Toll GroupToll Group is a leading logistics and transportation company that provides a range of services to customers around the world. With a presence in 27 markets and a network spanning 150 countries, we have the expertise and resources to help our customers succeed in an increasingly complex global market.Export Team Leader RoleWe are seeking an...
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Export Team Leader
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Brisbane, Queensland, Australia Toll Transport Pty Ltd Full timeAbout Toll GroupToll Group is a leading logistics and transportation company that provides a range of services to customers around the world. With a presence in 27 markets and a network spanning 150 countries, we have the expertise and resources to help our customers succeed in an increasingly complex global market.Export Team Leader RoleWe are seeking an...
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Brisbane, Queensland, Australia Toll Transport Pty Ltd Full timeAbout Toll GroupToll Group is a leading logistics and transportation company with a global presence. We provide a range of services, including freight forwarding, customs brokerage, and supply chain management.Export Team Leader RoleWe are seeking an experienced Export Team Leader to join our team in Eagle Farm, QLD. As an Export Team Leader, you will be...
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Brisbane, Queensland, Australia Toll Transport Pty Ltd Full timeAbout Toll GroupToll Group is a leading logistics and transportation company that provides a range of services to customers around the world. With a presence in 27 markets and a network spanning 150 countries, we have the expertise and resources to help our customers succeed in an increasingly complex global market.Export Team Leader RoleAs an Export Team...
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Brisbane, Queensland, Australia Toll Transport Pty Ltd Full timeAbout Toll GroupToll Group is a leading logistics and transportation company that provides a range of services to customers around the world. With a presence in 27 markets and a network spanning 150 countries, we have the expertise and resources to help our customers succeed in an increasingly complex global market.Export Team Leader RoleThe Export Team...
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Brisbane, Queensland, Australia Toll Transport Pty Ltd Full timeAbout Toll GroupToll Group is a leading logistics and transportation company that provides a range of services to customers around the world. With a presence in 27 markets and a network spanning 150 countries, we have the expertise and resources to help our customers succeed in an increasingly complex global market.Export Team Leader RoleThe Export Team...
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