Technical Product Advocate

7 days ago

Perth, Western Australia beBeeSupport Full time $90,000 - $120,000

Job Opportunity

Bridgestone Earthmover Tyres Pty Ltd, a market leader in the tyre and mining services industry, is renowned for its global reputation for quality products, continuous improvement, and cutting-edge technology.

We are seeking a recent graduate to fill a Technical Product Support position in our Perth Branch, servicing customers across Western Australia.

The Key Responsibilities

  • Promote Bridgestone OTR tyres, iTrack, and related products/services to existing and potential customers
  • Work with colleagues to optimise OTR tyre selection and use of iTrack to satisfy customer requirements
  • Conduct presentations or technical training on OTR tyres or iTrack for customers or BMSA personnel
  • Troubleshoot technical and operational issues for customers and BMSA personnel
  • Identify new product and product improvement opportunities for OTR tyres or iTrack
  • Plan, organise, conduct, and summarise field trials of new and current products including tyres or iTrack
  • Assist the Sales team to monitor and maintain tyre performance guarantees and product warranties
  • Develop and maintain a database to improve market intelligence
  • Assist sales personnel in forecasting, planning, and strategy of tyre and iTrack sales
  • Initiate and implement process improvements and automation

About You

Essential:

  • Tertiary qualifications in engineering or similar discipline
  • Experience or exposure to technical support within OTR tyres or heavy industry
  • Demonstrated ability to analyze problems, think critically, and provide effective solutions
  • High level data analysis and manipulation skills
  • Strong commitment to safety of yourself and others
  • Patience and flexibility for frequent travel (25-40%)
  • A valid driver's licence
  • Current work rights in Australia

The Benefits

  • Competitive salary and career development within the global business
  • Fully maintained company vehicle available for private use
  • 5 days extra leave every year after 2 years of employment
  • An extra 5 days leave as a one-off at each 5-year employment milestone
  • Health checks and free flu shots
  • Product discounts on Bridgestone Tyres
  • Additional benefits and staff discounts

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