Customer Service Officer

2 weeks ago


Brisbane, Queensland, Australia KBH Solutions Full time

KBH Solutions is a dynamic finance company seeking an experienced Customer Service Officer to join our team. In this role, you will be handling a variety of customer enquiries, including loan agreement queries and soft collection discussions.

The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work autonomously. You will also be required to complete thorough consults with clients, extract personal and financial information, and assist the Sales team as needed.

This is a challenging yet rewarding role that offers the opportunity to make a real difference in people's lives. If you are a motivated and empathetic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

In addition to your salary of up to $65,000 per annum, you will receive a range of benefits, including employee benefits and flexibility. With a focus on work-life balance, KBH Solutions offers a supportive and inclusive work environment that encourages collaboration and growth.

We are looking for someone who is:

  • Experienced in completing financial applications or assessments
  • Able to demonstrate a working knowledge of key regulatory and compliance standards in relation to credit provision and debt collection
  • Target driven and able to meet and exceed KPIs
  • Empathetic and able to negotiate positive outcomes for customers

If you have the skills and experience we are looking for, please submit your application today. We look forward to hearing from you



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