Customer Service Officer
4 weeks ago
We are seeking a highly skilled Customer Service Officer to join our team in Brisbane CBD. This is an anticipated 3-month contract with potential for extension.
As part of our high-performance team, you will provide exceptional customer support services, ensuring a high level of quality and consistency. You will work collaboratively with other teams to resolve customer requests and develop efficient work practices.
Key Responsibilities- Support the team's performance with various legal filing and admin duties.
- Provide guidance and advice to team members to ensure high-quality customer support services.
- Liaise with other parts of the business to refer and resolve customers' requests.
- Monitor and prioritize workloads and assist team members on escalated enquiries/incidents.
- Assess and resolve escalated enquiries/incidents within service agreement timeframes.
- Develop and implement efficient work practices and provide updates to team members.
- Identify and assess team training needs and provide on-the-job training and development.
- Work collaboratively in a high-performance team environment.
- Effectively use Microsoft products and other IT systems to maintain accurate records and file notes.
- Previous 12-month experience as a Customer Service Officer or similar field.
- Experience in a fast-paced environment.
- Strong attention to detail and computer planning skills to manage multiple priorities.
- Confident communication skills.
- Ability to multitask.
- Previous government experience.
- Full Australian work rights.
A competitive salary of $46.27 per hour, plus superannuation, is on offer for this role. Our company offers a supportive work environment, opportunities for professional growth and development, and a chance to work with a talented team.
-
Customer Service Officer Liaison
4 weeks ago
Brisbane, Queensland, Australia Hudson Full timeThis role offers a competitive salary of $46.27 per hour, inclusive of 25% casual loading.As an AO3 Customer Service Officer with Hudson Australia, you will support the team's performance in various legal filing and administrative duties.You will provide advice and guidance to team members to ensure high-quality customer support services.Liaise with other...
-
Customer Service Officer
1 month ago
Brisbane, Queensland, Australia Belgravia Leisure Full timeJob Opportunity OverviewWe are seeking an enthusiastic and friendly individual to join our team as a Customer Service Officer, Lifeguards & Aqua Aerobics Instructors.As a valued member of our team, you will have the opportunity to work in a variety of settings, including the Gympie Aquatic Recreation Centre, Kandanga Pool, Goomeri Pool and Tin Can Bay...
-
Customer Service Liaison Officer
4 weeks ago
Brisbane, Queensland, Australia UniLodge Full timeAbout the RoleWe are seeking a skilled Customer Service Liaison Officer to join our team at UniLodge. This is a casual position that offers flexibility and the opportunity to work in a dynamic environment.
-
Customer Service Coordinator
3 weeks ago
Brisbane, Queensland, Australia CBRE Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team in Brisbane. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and internal stakeholders.Job DescriptionProvide administrative support to the site management team, including...
-
Customer Service Coordinator
2 weeks ago
Brisbane, Queensland, Australia CBRE Full timeWe are seeking a highly organized and customer-focused Customer Service Coordinator to join our team in Brisbane. This is a part-time opportunity for 22.5 hours per week, Monday to Friday from 8:30am to 1pm.About the RoleIn this role, you will be responsible for providing exceptional customer service to internal and external clients, ensuring the welcome...
-
Customer Service Officer
4 weeks ago
Brisbane, Queensland, Australia Inghams Full timeWe are seeking a highly skilled Customer Service Officer to join our team in Lytton, Australia. This is a fantastic opportunity to work for Ingham's, a leading food manufacturer with over 100 years of experience.About the RoleThis full-time position involves providing exceptional customer service to existing customers, assisting with inquiries, and...
-
Customer Service Officer
4 weeks ago
Brisbane, Queensland, Australia KBH Solutions Full timeCompany OverviewKBH Solutions is a dynamic finance company seeking a skilled Customer Service Officer to join our team. As a key member of our operations, you will play a vital role in handling customer enquiries and providing exceptional support.
-
Brisbane, Queensland, Australia VISY Full timeJoin VISY as a Customer Service OfficerWe are seeking a skilled and dedicated individual to join our team as a Customer Service Officer at Hemmant, Yatala or Carole Park. As a key member of our customer support team, you will play a vital role in ensuring the satisfaction of our customers.About the Role:Key Responsibilities:Provide exceptional customer...
-
Appliance Service Technician
3 weeks ago
Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full timeCompany OverviewFisher & Paykel Customer Services Pty Ltd is an iconic Australasian brand with a global presence. Our strong local heritage inspires a culture of curiosity and passion to develop solutions that put people first.We value being trusted, sustainably minded, innovative, generous, and curious. As a team, we take a collaborative approach, fostering...
-
Customer Service Liaison and Office Coordinator
3 weeks ago
Brisbane, Queensland, Australia Altius Group Full timeAbout Altius Group Executive Health SolutionsWe are the leading provider of corporate health programs throughout Australia. Our mission is to deliver exceptional preventative health services that support our clients' well-being.Job Title: Client Services Liaison/ReceptionistThis is a dynamic and varied role where you'll have the opportunity to work with a...
-
Customer Service and Administration Officer
3 weeks ago
Brisbane, Queensland, Australia Brisbane City Council Full timeJob SummaryWe are seeking a highly skilled Customer Service and Administration Officer to join our team at the Walter Taylor Ward Office in Brisbane City Council.About UsBrisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Our Council...
-
Customer Service Officer
4 weeks ago
Brisbane, Queensland, Australia KBH Solutions Full timeLoan Enquiry OfficerWe are seeking an experienced and customer-focused individual to join our team as a Loan Enquiry Officer. This role will involve handling loan enquiries from customers, providing assistance with payment changes, and conducting soft collection discussions.About the Role:Handle loan enquiries from customers via phone, email, and client...
-
Brisbane, Queensland, Australia Talent Focus Full timeJob Title: Office Administrator with Excellent Customer Service SkillsTalent Focus is seeking a highly skilled and experienced Office Administrator to join our team. This is an ongoing casual opportunity that will see you working Monday to Friday from 7:30am to 4:00pm.About the Role:We are looking for someone who can provide exceptional customer service,...
-
Customer Service Officer
3 weeks ago
Brisbane, Queensland, Australia Visy Full timeJob DescriptionWe are seeking a results-driven Customer Service Officer to join our team in North QLD, Brisbane. As a key account liaison, you will play a vital role in maintaining strong relationships with our customers, ensuring seamless order management and delivery.
-
Customer Service Officer
4 weeks ago
Brisbane, Queensland, Australia Hudson Full timeJob OverviewHudson Australia is seeking a highly skilled Customer Service Officer to join our team in Brisbane CBD.
-
Customer Service Officer
2 weeks ago
Brisbane, Queensland, Australia Scape Full timeAbout ScapeScape is a leading provider of student accommodation in Australia, dedicated to creating a unique and amazing experience for our residents. With the capacity to provide a home to 17,000 students, we strive to be the Earth's best living company.Our VisionWe envision a harmonious and empowered community where everyone's voice is heard and...
-
Customer Service Officer
2 weeks ago
Brisbane, Queensland, Australia Visy Full timeJob OverviewWe are seeking a highly motivated Customer Service Officer to join our team in Hemmant. As a key member of our customer support team, you will play a critical role in ensuring excellent customer satisfaction.About the RoleThis is a busy and highly varied role that requires strong communication skills, attention to detail, and the ability to...
-
Customer Experience Officer
1 month ago
Brisbane, Queensland, Australia Scape Full timeRole OverviewWe are seeking a highly skilled and passionate Customer Service Representative to join our team at Scape.As a Casual Customer Experience Officer, you will be the face of Scape, delivering exceptional service and support to our residents and visitors.
-
Customer Service Officer
4 weeks ago
South Brisbane, Queensland, Australia Visy Full timeJob OverviewThe Customer Service Officer - Relationship Manager will play a pivotal role in ensuring exceptional customer satisfaction by providing timely and accurate order updates, resolving queries efficiently, and fostering strong relationships with internal and external customers.About VisyVisy is a market leader in sustainable packaging, powering the...
-
Customer Service Representative
3 weeks ago
Brisbane, Queensland, Australia VISY Full timeRole OverviewWe are seeking a skilled and detail-oriented Customer Service Officer to join our team at Visy. This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and support.