Front Office Professional

6 days ago

Brisbane, Queensland, Australia beBeeGuest Full time $40,000 - $80,000
Key Roles and Responsibilities:

The Guest Service Agent plays a pivotal role in delivering exceptional guest experiences. As a key member of our front office team, you will be responsible for ensuring every guest feels welcome and valued throughout their stay.

As a professional with a passion for hospitality, you will manage all guest requests and maintain accurate records. You will also provide sound knowledge of local attractions and surrounds to guests, and perform check-in and check-out in a professional, friendly, and efficient manner.

Key responsibilities include:

  • Providing outstanding guest service to enhance the overall experience
  • Managing all guest requests and maintaining accurate records
  • Providing sound knowledge of local attractions and surrounds to guests
  • Performing check-in and check-out in a professional, friendly, and efficient manner
Requirements:

To succeed in this role, you must possess excellent communication and interpersonal skills, as well as a strong commitment to customer satisfaction.

Specifically, we are looking for individuals who can:

  • Demonstrate a passion for delivering exceptional guest experiences
  • Exhibit strong organizational skills and attention to detail
  • Effectively communicate and liaise with internal and external clients
  • Display a positive attitude and willingness to go above and beyond for our guests
About This Opportunity:

This is an exciting opportunity to join a dynamic team and contribute to the success of our business.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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