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Front Office Manager Assistant
3 weeks ago
We are seeking an experienced and skilled professional to manage the front desk operations, including check-in/check-out, room assignments, and guest services.
Main Responsibilities:- Assist the Front Office Manager in managing day-to-day front desk operations, ensuring seamless guest experiences.
- Provide exceptional customer service to guests, responding to their inquiries and resolving any issues promptly and professionally.
- Handle cash transactions, manage credit card payments, and maintain accurate records of financial transactions.
- Maintain a high level of organization and attention to detail, ensuring that all tasks are completed efficiently and effectively.
- Proven experience as a Front Office Assistant or similar role in a hotel or hospitality environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- High school diploma or equivalent required; degree in Hospitality or related field preferred.
- Ability to lift up to 25 kg, stand for long periods, and work in a fast-paced environment.
This is an exciting opportunity to develop your skills in a growing industry. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we would love to hear from you
