Front Office Operations Supervisor

8 hours ago

Brisbane, Queensland, Australia beBeeHospitality Full time $90,000 - $125,000
Job Title:

Front Office Operations Supervisor

Job Description:

Our hospitality team is seeking an experienced and skilled Front Office Operations Supervisor to lead the day-to-day operations of our front office department. The successful candidate will have a proven track record in delivering exceptional customer service, managing front desk operations, and supervising staff.

  • Develop and implement effective front office procedures to ensure seamless delivery of excellent service.
  • Lead and motivate a high-performing team to achieve business objectives and meet customer needs.
  • Ensure accurate and efficient processing of guest transactions, including check-in/check-out, payment handling, and room assignment.
  • Monitor and control front office costs, maintaining budgets and reporting variances as required.
  • Contribute to the development of training programs for front office staff, ensuring they possess the necessary skills to deliver 5-star service.

Requirements:

  • Proven experience as a supervisor or team leader in a fast-paced, dynamic environment.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with guests, colleagues, and management.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Computer literacy in hotel property management systems and other relevant software.
  • Training and development experience in a hospitality setting (desirable).

What We Offer:

  • Opportunities for professional growth and development through training and mentorship.
  • A competitive salary package, including bonuses and benefits.
  • A supportive and collaborative work environment, with a focus on teamwork and employee satisfaction.
  • Access to exclusive discounts and perks, including complimentary meals, parking, and accommodations.
  • A comprehensive rewards program, recognizing and rewarding outstanding performance and contributions to the team.

  • Front Office Night Supervisor

    19 hours ago

    Brisbane, Queensland, Australia The Star Entertainment Group Full time

    Front Office Night Supervisor | The Star BrisbaneJoin to apply for the Front Office Night Supervisor | The Star Brisbane role at The Star Entertainment GroupFront Office Night Supervisor | The Star Brisbane1 day ago Be among the first 25 applicantsJoin to apply for the Front Office Night Supervisor | The Star Brisbane role at The Star Entertainment GroupGet...

  • Front Office Night Supervisor

    13 hours ago

    Brisbane, Queensland, Australia The Star Ent Group Full time

    Front Office Night Supervisor | The Star BrisbaneApply nowJob no:532801Work type:Permanent Full TimeLocation:Brisbane, QueenslandCategories:Hotels, LeadershipJoin the team as theFront Office Night Supervisorat The Star Brisbane.The Star Brisbane is Australia's newest entertainment hub at the heart of the new Queen's Wharf Brisbane precinct.The first phase is...

  • Front Office Night Operations Manager

    9 hours ago

    Brisbane, Queensland, Australia beBeeNightSupervisor Full time

    Job Title: Front Office Night SupervisorA key role has arisen for a dedicated and experienced professional to lead our night shift operations as a Front Office Night Supervisor. Reporting directly to the Front Office Manager, you will be instrumental in driving excellence in customer service, team management, and operational efficiency.Key...

  • Front Office Hotel Manager

    5 hours ago

    Brisbane, Queensland, Australia beBeeHospitality Full time $60,000 - $80,000

    Hotel Front Office Supervisor OpportunityThe ideal candidate will possess strong leadership skills, excellent communication abilities and a keen eye for detail.Main Responsibilities:Provide exceptional customer service to hotel guests ensuring their experience is memorable and enjoyable.Collaborate with the front office team to optimize daily...

  • Front Office Supervisor

    3 weeks ago

    Brisbane, Queensland, Australia Oaks Hotels, Resorts & Suites Full time

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Senior Front Office Night Leader

    8 hours ago

    Brisbane, Queensland, Australia beBeeSupervisor Full time $90,000 - $120,000

    Key Front Office RoleAs the Night Front Office Supervisor, you play a pivotal part in delivering exceptional customer service and ensuring seamless operations.Responsibilities:Lead the night shift team, providing guidance to ensure excellent guest experiences.Maintain accurate records of guest and financial details.Develop strategies to enhance Front Office...

  • Front of House Supervisor

    3 weeks ago

    Brisbane, Queensland, Australia Bos Restaurant Brisbane Full time

    Duty Supervisor / Junior Manager – BŌS Restaurant & The Aviary Terrace BarStep into leadership at two of Brisbane's most exciting venues.BŌS The Place brings togetherelegance and energy— home to the refinedBŌS Restaurant, Brisbane's premier grill destination, and the lush, laid-backAviary Terrace Bar, perched for sunset views and lively sips.We're...

  • Front Of House Supervisor

    2 days ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Duty Supervisor / Junior Manager – BŌS Restaurant & The Aviary Terrace BarStep into leadership at two of Brisbane's most exciting venues.BŌS The Place brings together elegance and energy — home to the refined BŌS Restaurant , Brisbane's premier grill destination, and the lush, laid-back Aviary Terrace Bar , perched for sunset views and lively...

  • Front Office Lead

    2 weeks ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $84,450 - $114,145

    Lead Front Office OperationsThe successful candidate will lead the front office operations, ensuring accurate records maintenance and exceptional customer service. They will train, develop, and motivate the front office team to deliver outstanding results.Develop and implement effective training programs for front office staffEnsure accuracy in guest and...

  • Front Office Professional

    6 hours ago

    Brisbane, Queensland, Australia beBeeAdministrator Full time $85,000 - $95,000

    Job Role:The Front Office Professional plays a key role in representing the company, interacting with visitors and callers. They are responsible for managing a range of administrative duties, including reception, travel arrangements, event coordination, supporting the executive team, and overseeing general office operations.Duties and...