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Front Office Supervisor

3 weeks ago


Brisbane, Queensland, Australia beBeeFrontOffice Full time $80,000 - $105,000
Assistant Front Office Manager

This role offers the opportunity to lead a team in a dynamic and exciting environment. The Assistant Front Office Manager will supervise the daily operations of the Front Office department, ensuring excellent customer relations and promoting a positive experience for all guests.

The ideal candidate will have 5 Star hotel front office or reservations supervisory experience, with excellent verbal and written communication skills. Computer literacy in Hotel Property Management/Generic Office Systems is also essential.

The successful applicant will be responsible for overseeing the effectiveness of guest service, employee performances and development, and service enhancement. They will also ensure all records, guest and financial documentation are accurately maintained.

A few key responsibilities include:

  • Leading a high-performing team to deliver exceptional customer experiences
  • Implementing and monitoring policies and procedures to drive business results
  • Developing and training staff to meet business objectives

In return, you can expect a range of benefits, including:

  • Complimentary meals on site every day
  • Discounted parking available in the city
  • Up to 30% Discounts across award-winning restaurants and accommodation
  • Career development, training, and courses via our internal academy

We value diversity, teamwork, and being your best self. We offer flexible working options and a range of wellbeing initiatives to support your unique needs.