Case Success Manager

1 month ago

Sydney, New South Wales, Australia JustFund Full time
About the Role

We are seeking a highly skilled and experienced Case Success Manager to join our team at JustFund. As a key member of our credit assessment and client success team, you will be responsible for managing the critical aspect of the client and law firm experience, assessing clients to determine their eligibility for financial support, and developing and implementing processes to monitor the status of funded cases.

Key Responsibilities
  • Embody our culture to deliver an outstanding experience for each and every client and law firm partner.
  • Be the amazing, empathetic, and ongoing point of contact for approved clients and law firms.
  • Assist in the assessment of client applications for funding, liaising with clients and law firms as required to develop a holistic understanding of a prospective client's needs.
  • Develop and implement processes to monitor the status of funded cases.
  • Proactively identify and respond to risks that may arise on funded cases.
  • Develop and maintain deep relationships with law firm partners to ensure their experience is as positive, responsive, and supportive as possible.
  • Assess and determine requests from clients and law firms to ensure they have the resources necessary to achieve an equitable settlement.
  • Report to the leadership team on the status of funded cases, including any loan risks and expected time to resolution.
  • Analyse the outcome of funded cases to improve and refine JustFund's credit assessment processes.
  • Assess and approve requests for payment submitted by law firms.
About You

We are looking for a results-driven and client-centric individual with a strong background in family law. You should have +5 years of experience in a fast-paced family law practice and be able to work independently with minimal supervision. You should also be proactive, organised, and able to work effectively in a team environment.

Why Join JustFund
  • We are a purpose-driven fintech genuinely and impactfully improving the lives of Australians.
  • Opportunity to get into a values-based business early and grow with it.
  • Deliver meaningful impact to our clients and partners.
  • A competitive salary and share options package.
  • Five weeks of leave per year.

  • Case Success Manager

    1 month ago

    Sydney, New South Wales, Australia JustFund Full time

    About the RoleAs a Case Success Manager at JustFund, you will play a critical role in delivering an exceptional experience for our clients and law firm partners. Your primary responsibility will be to manage the journey of our clients and law firm partners to a successful resolution, ensuring that they receive the support and resources they need to achieve...

  • Case Manager

    3 weeks ago

    Sydney, New South Wales, Australia JustFund Full time

    At JustFund, we're transforming the personal legal services market with innovative lending solutions that improve access to justice, outcomes, and financial security for individuals and family law firms.About the RoleThe Case Success Manager will be responsible for managing the critical aspect of the client and law firm experience, assessing clients to...

  • Case Manager

    3 weeks ago

    Sydney, New South Wales, Australia JustFund Full time

    At JustFund, we're transforming the personal legal services market with innovative lending solutions that change the experience and outcomes for individuals and family law firms.We're a passionate team of lawyers, technologists, and finance specialists on a mission to ease the financial burden of separation and empower people to achieve better outcomes.Our...

  • Case Success Manager

    2 weeks ago

    Sydney, New South Wales, Australia JustFund Full time

    About the RoleAt JustFund, we're seeking a highly skilled Case Success Manager to join our team. As a key member of our credit assessment and client success team, you'll be responsible for managing the critical aspect of the client and law firm experience. Your primary focus will be on assessing clients to determine their eligibility for financial support...

  • Case Success Manager

    3 weeks ago

    Sydney, New South Wales, Australia JustFund Full time

    About the RoleAt JustFund, we're seeking a highly skilled Case Success Manager to join our team. As a key member of our credit assessment and client success team, you'll be responsible for managing the critical aspect of the client and law firm experience. This includes assessing clients to determine their eligibility for financial support, developing and...

  • Case Manager

    1 month ago

    Sydney, New South Wales, Australia Lifestyle Solutions Full time

    Job Title: Case ManagerWe are seeking a skilled and compassionate Case Manager to join our team at Lifestyle Solutions. As a Case Manager, you will play a vital role in providing excellent support to children and young people, families, and significant others within our Intensive Therapeutic Care Program.About the Role:The successful candidate will have a...

  • Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia Toll Group Full time

    About the RoleWe are seeking an experienced Case Manager to join our Government & Defence Division based in Parramatta, NSW. As a Case Manager in our Global Operations Centre, you will be responsible for supporting key case management activities for your offshore colleagues, including centralised processing of travel bookings and approving reimbursement to...

  • Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia Toll Transport Pty Ltd Full time

    About Toll GroupToll Transport Pty Ltd is a leading logistics and transportation company that provides end-to-end supply chain solutions to businesses around the world. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions to meet their goals.The Case Manager will play a critical role in supporting our...

  • Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia Life Without Barriers Full time

    About the OrganisationLife Without Barriers is a leading social purpose organisation that provides support and care to children and young people. We work collaboratively with families, carers, and communities to ensure they have the environment they deserve to grow.We are committed to breaking down barriers and making a positive difference in the lives of...

  • Case Manager

    3 weeks ago

    Sydney, New South Wales, Australia Toll Transport Pty Ltd Full time

    About Toll Transport Pty LtdWe are a leading logistics company that provides sophisticated supply chain solutions to our customers. Our team of experts is dedicated to delivering exceptional service and support.Job SummaryWe are seeking an experienced Case Manager to join our Government & Defence Division based in Parramatta, NSW. The successful candidate...

  • Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Job OpportunityWe are seeking a skilled Case Manager to join our team at Kennedy Reid.The RoleManage a diverse portfolio of Comcare claims, utilizing your expertise to drive successful outcomes.Develop and implement strategies to facilitate return to work, ensuring the best possible results for our clients.Participate in stakeholder case conferences to...

  • Case Manager

    1 month ago

    Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full time

    About the RoleWe are seeking a skilled and empathetic Case Manager to join our team at EML (Employers Mutual Limited). As a Case Manager, you will play a critical role in supporting injured workers in the hospitality industry to recover and return to work.Key ResponsibilitiesProvide support and guidance to injured workers to help them navigate the recovery...

  • Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia UnitingSA Full time

    Job Title: Case ManagerUnitingSA is seeking a skilled Case Manager to join our Homelessness team. As a Case Manager, you will provide intensive support to individuals and families experiencing homelessness, working closely with clients to develop and implement personalized case plans.Key Responsibilities:Deliver case management services aligned with...

  • National Case Manager

    1 month ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Job DescriptionJob Title: National Case ManagerWe are seeking an experienced National Case Manager to join our team at Kennedy Reid. As a National Case Manager, you will be responsible for managing a portfolio of workers compensation claims across Australia.Key ResponsibilitiesManage a portfolio of workers compensation claims across Australia.Influence and...

  • Case Manager

    3 weeks ago

    Sydney, New South Wales, Australia Australian Barnardos Recruitment Services Full time

    About the RoleBarnardos Australia is seeking a dedicated and compassionate Case Manager to join our team in Auburn. As a Case Manager, you will be responsible for providing individual casework support to children and young people, including ongoing assessment of needs and case management of required supports.Key Responsibilities:Developing case plans for all...

  • Case Manager

    2 months ago

    Sydney, New South Wales, Australia Lifestyle Solutions Full time

    Job Title: Case ManagerWe are seeking an experienced Case Manager to join our team at Lifestyle Solutions. As a Case Manager, you will be responsible for providing excellent case management support to children and young people, families, and relevant stakeholders within our Intensive Therapeutic Care Program.About the Role:The focus and purpose of this role...

  • Case Manager

    1 month ago

    Sydney, New South Wales, Australia Gallagher Full time

    About the RoleWe are seeking an experienced Case Manager to join our team in Sydney or Parramatta Office. Our model at Gallagher ensures an all-encompassing support structure, with dedicated workers compensation technical specialists, that allows our case managers to thrive in a supportive, dynamic and fun environment.Key ResponsibilitiesAdvising and...

  • Case Manager

    1 month ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Job OpportunityWe are seeking a skilled Case Manager to join our team at Kennedy Reid. As a Case Manager, you will play a critical role in managing a mixed portfolio of Comcare claims.The RoleDevelop and implement strategies to drive Return to Work (RTW) outcomes for our clients.Provide input in stakeholder case conferences to progress claims.Liaise with...

  • Case Manager

    2 weeks ago

    Sydney, New South Wales, Australia BaptistCare Full time

    About the RoleWe are seeking a skilled and compassionate Case Worker to join our Women's Services team at BaptistCare. As a Case Worker, you will provide high-quality support and clinical case work to clients within a trauma-informed care framework.Key ResponsibilitiesProvide case management and support services to women, children, and young people who have...

  • Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia Toll Group Full time

    About Toll GroupToll Group is a leading logistics and transportation company that provides innovative solutions to businesses and governments around the world. With a presence in 27 markets and a network spanning 150 countries, we offer a wide range of services, from end-to-end logistics and supply chain management to dedicated transport solutions.Our...