Hospitality Operations Support Professional
1 month ago
About the Role
We are seeking a highly motivated and experienced Hotel Service Assistant to join our team at St Vincent's Health Australia.
About Us
As a leading healthcare provider in Australia, we are committed to delivering exceptional patient care and providing opportunities for our staff to grow and develop their careers.
The Role
This is an exciting opportunity to work in a dynamic and supportive environment, where you will be responsible for providing high-quality customer service and support to our patients, visitors, and staff.
Key Responsibilities
- Providing exceptional customer service and support to patients, visitors, and staff
- Assisting with the daily operations of the hotel, including room assignments, key management, and linen distribution
- Maintaining accurate records and reports, including guest feedback and satisfaction surveys
- Collaborating with other departments to ensure seamless communication and efficient service delivery
- Contributing to the development and implementation of quality improvement initiatives
Requirements
To be successful in this role, you will need:
Essential Skills and Qualifications
- Previous experience in a customer-facing role, preferably in a hospital or healthcare setting
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- High level of integrity and discretion when handling confidential information
- Basic computer skills and proficiency in MS Office
- Certificate III in Hospitality or equivalent qualification
Benefits
We offer a competitive salary package, including:
Salary
$55,000 - $65,000 per annum, depending on experience
Ongoing Training and Development
We invest in our staff's professional growth and development, providing regular training and coaching to enhance your skills and knowledge.
Diverse and Inclusive Work Environment
Our organization values diversity and inclusion, and we welcome applications from candidates from diverse backgrounds.
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