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Operational Excellence Specialist

1 month ago


Brisbane, Queensland, Australia Allens Operations Pty Ltd Full time

At Allens Operations Pty Ltd, we are seeking an exceptional Operational Excellence Specialist to lead our Central Support team. This is a full-time opportunity with hybrid working arrangements (60% in the office), offering flexibility and work-life balance.

About the Role

The Central Support Team Leader will be responsible for promoting a high-performance culture and implementing processes to enhance standards of work. You will provide operational support to legal operatives, adapting to changing business needs, and demonstrate expertise in document production software. As an advocate for operational excellence, you will lead by example and develop the capability of the wider Central Support team.

This role requires at least five years' experience in a similar position, preferably in a Legal, finance, accounting, or professional services firm. You will have excellent problem-solving, organisational, communication, and interpersonal skills. A Business Administration Certificate or equivalent will be highly regarded.

What We Offer

We offer a competitive fixed remuneration package, salary continuance insurance, employee recruitment referral program, and discounts at hundreds of suppliers. Our benefits also include fully subsidised gym memberships, annual flu vaccinations, skin checks, and in-house snacks and catered meals.

You will have access to flexible working arrangements, equipment to support remote work, and the ability to purchase additional annual leave. Our inclusive parental leave policy offers 26 weeks paid leave with no minimum service requirement for permanent employees.

We celebrate diversity and promote a culture of inclusion, supporting our people's differences across gender, sexual orientation, age, ability, cultural backgrounds, First Nations communities, and family and caring arrangements. If you require adjustments to participate in our application process, please contact us.