Senior HVAC Sales Support Specialist

2 weeks ago


Royal Park, Australia Daikin Full time

Daikin Australia is a leading global company in the air conditioning industry, renowned for its commitment to environmental awareness and innovative technology. Our team strives to foster positive relationships with clients, colleagues, and stakeholders, creating a collaborative and supportive work environment.

About the Role

We are seeking a driven and customer-centric individual to join our Sales team in Royal Park as a Technical Sales Support Officer. This fast-paced role involves providing technical support to the Sales team and customers, including selecting products, developing quotes, and maintaining customer relationships.

Salary: $80,000 - $110,000 per annum (dependent on experience)

Job Description:

The primary responsibilities of this role include:

  • Reviewing project and product specifications, selecting products, and providing quotes within relevant time frames and other project parameters to customers.
  • Preparing preliminary solutions and pricing on products as requested by internal or external customers.
  • Providing product information, including data, product brochures, etc., and offering advice and guidance on technical queries to both internal and external customers.
  • Maintaining appropriate customer relationships to ensure customer satisfaction is maintained.
  • Assisting Sales staff with project-related calls to/from customers when required.

Requirements:

  • A Mechanical Engineering degree/diploma or equivalent qualification, or an HVAC trade qualification, along with demonstrated experience and knowledge in HVAC.
  • Ability to work independently and in a team environment.
  • Previous experience reading and interpreting technical plans and tender specifications.
  • High level of organisation skills with demonstrated attention to detail.
  • Proactive approach to learning and personal development.

Benefits:

  • Competitive salary + Superannuation + Performance bonus.
  • Discounted Bupa Health Fund.
  • Free parking on site.

About Us:

Daikin Australia is a number 1 global company in the HVAC industry, committed to innovation, collaboration, and personal growth. We offer a dynamic work environment that values employee well-being and career advancement opportunities.



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