Software Adoption Specialist
2 weeks ago
Cisco is reshaping its CX Operating Model to deliver more personalized, proactive, and predictive interactions. As a key player in this journey, you'll focus on value creation for customers across the whole portfolio of products, software, and services.
Job Description- Drive software utilization and value realization, leading to customer renewals and business growth.
- Proactively handle renewal risks, demonstrate insights to increase customer retention, and facilitate workshops to review adoption progress and ensure successful onboarding.
- Build strong relationships with customer partners to understand their challenges and objectives, and collaborate with Sales, Customer Success, Renewals, and Business Entities to identify use cases that drive value and business outcomes.
- Act as a technology advocate, providing feedback to Cisco's product teams for development and enhancements, and stay current with the latest Cisco technologies, competitive landscape, and industry trends.
- Offer expert guidance to customers, ensuring they achieve their business and technical goals with Cisco technologies.
- 7+ years experience in the technology industry
- Advanced understanding of IT/ Infrastructure & Software
- Confirmed ability to drive continuous software value through use cases
- Proven experience in a related function with direct customer advocacy and engagement in post sales or professional services function
- NV1 or NV2 clearance (preferred) for consulting with our customers
You are proactive and strategic, with a passion for driving software utilization to accelerate business outcomes. You excel at creating and implementing Technical Adoption Plans that lead software outcomes and optimize Return on Investment. Your ability to connect Cisco's offerings to success measures and remove adoption barriers is unmatched.
In this role, you will have full Australian working rights and be part of a high-energy team that prioritizes innovation, empowerment, diversity, and growth. Together, we'll set new industry standards and redefine the future of customer experience.
-
Software Adoption Specialist
1 week ago
Canberra, ACT, Australia Cisco Full timeDrive Customer Value with CiscoWe are seeking a highly skilled Software Adoption Specialist to join our Customer Experience team at Cisco. As a key member of our team, you will play a crucial role in helping our customers successfully adopt and use our technologies.About the RoleThis is an exciting opportunity for a motivated and customer-focused individual...
-
Chief Technology Adoption Strategist
2 days ago
Canberra, ACT, Australia Cloud Software Group Full timeCloud Software Group, a global leader in cloud solution provision, is seeking an experienced Chief Technology Adoption Strategist to drive customer adoption and growth of the Citrix technology platform.About the RoleWe are looking for a skilled professional with 5+ years of Sales Engineering experience in high-tech environments to lead strategic technical...
-
Software Quality Assurance Specialist
3 weeks ago
Canberra, ACT, Australia Talent International Full timeAt Talent International, we are seeking a skilled Software Quality Assurance Specialist to join our team. The Agency Technology Uplift Program team focuses on enhancing the Agency's technology capabilities, including projects that cover the adoption of new tools and platforms to improve operational efficiency for Agency staff.The role of the Software Quality...
-
Cloud Software Group Technical Account Manager
3 hours ago
Canberra, ACT, Australia Cloud Software Group Full timeAt Cloud Software Group, we're pushing the boundaries of what's possible in the world of cloud computing. As a Lead Account Technology Strategist, you'll play a pivotal role in helping our customers achieve their business goals by providing strategic technical guidance and expertise.About the RoleYou will be responsible for developing and executing...
-
Canberra, ACT, Australia Cloud Software Group Full timeAt Cloud Software Group, we are on the brink of a new era in cloud computing, and we need visionary leaders like you to drive our success.About the RoleWe are seeking an experienced Principal Account Technology Strategist to join our team as a key member of our customer-facing organization. As a trusted advisor, you will guide end-to-end customer journeys,...
-
Cloud Software Group Technical Strategy Lead
2 hours ago
Canberra, ACT, Australia Cloud Software Group Full timeCompany Overview">Cloud Software Group is a leading cloud solution provider, serving over million users worldwide. Our mission is to empower individuals and businesses to adapt, transform, and succeed in the modern enterprise.">About the Role">We are seeking a seasoned Sr Principal Account Technical Strategist to join our team as a Cloud Software Group...
-
Canberra, ACT, Australia Cloud Software Group Full timeAt Cloud Software Group, we're shaping the future of work by empowering customers to adapt, transform, and thrive in modern enterprise environments. As a Lead Account Technology Strategist, you'll play a pivotal role in driving customer success and adoption of our cutting-edge technology platform.The ideal candidate will possess a deep understanding of...
-
Cloud Software Group
23 hours ago
Canberra, ACT, Australia Cloud Software Group Full timeAbout UsCloud Software Group is a leading cloud solution provider, serving over 1 million users globally. Our company culture values diverse perspectives, passion for technology, and courage to innovate.Job SummaryWe are seeking an experienced Principal Account Technology Strategist to join our team. As a key advisor, you will drive the adoption and...
-
Senior Software Developer
4 weeks ago
Canberra, ACT, Australia Infinite Consulting Full timeJob DescriptionWe are seeking a talented Senior Software Developer to join our high-performing team at Infinite Consulting.The ideal candidate will have hands-on experience in software development and a passion for emerging technologies and applied AI.Key ResponsibilitiesDevelop and implement software solutions using .NET and Azure.Design and develop rapid...
-
Software Developer
1 month ago
Canberra, ACT, Australia Infinite Consulting Full timeJob DescriptionOur Federal Government client is seeking talented Software Engineers to join a high-performing team that is invested in innovation and new technologies.The team focuses on adopting industry best practices and emerging technologies, adapting them to our operating environment and demonstrating business value.You will help formalise technical...
-
Software Solutions Specialist
4 days ago
Canberra, ACT, Australia Whizdom Recruitment Full timeWe are seeking a skilled Software Solutions Specialist to join our team at Whizdom Recruitment.Job Title: Software Solutions SpecialistAbout the Role:We are looking for a talented individual with expertise in software development to customize, enhance, and maintain FMIS applications. As a Software Solutions Specialist, you will play a critical role in...
-
Technical Solutions Architect
2 days ago
Canberra, ACT, Australia Cloud Software Group Full timeAbout the RoleWe are seeking a highly skilled Technical Solutions Architect to join our team at Cloud Software Group. As a key member of our organization, you will be responsible for developing and executing multi-year technical strategies and roadmaps to drive customer adoption of our technology platform.Key ResponsibilitiesDevelop strategic partnerships...
-
Cloud Technology Strategist
2 days ago
Canberra, ACT, Australia Cloud Software Group Full timeAbout the RoleWe are seeking an experienced Cloud Technology Strategist to join our team at Cloud Software Group. This is a unique opportunity to work with a leading cloud solution provider, serving over 1 million users globally.Job DescriptionThe Principal Account Technology Strategist will be responsible for developing and executing multi-year technical...
-
Software Support Specialist
3 weeks ago
Canberra, ACT, Australia Leidos Full timeSoftware Support Specialist RoleJob DescriptionAt Leidos, we have an exciting opportunity for a skilled Software Support Specialist to join our Defence program. The successful candidate will play a key role in delivering an enterprise Health Knowledge Management System (HKMS) that enables better clinical decision making for the Australian Defence Force...
-
Aerospace Software Development Specialist
4 weeks ago
Canberra, ACT, Australia Australian Defence Force Full timeAerospace Software Development SpecialistAs an Aerospace Software Development Specialist in the Australian Defence Force, you will be responsible for designing, developing, and maintaining complex software systems for the Army's helicopter fleet. Your role will involve working with cutting-edge technology and collaborating with a team of experts to ensure...
-
Senior Software Engineering Manager
1 month ago
Canberra, ACT, Australia Xero Full timeXero is a leading cloud-based accounting software that empowers small businesses to thrive. As a Senior Software Engineering Manager, you will play a key role in shaping the company's engineering vision and strategy.About the roleYou will lead a team of talented engineers to design, develop, and deploy innovative solutions that meet the needs of Xero's...
-
Software Development Professional
2 weeks ago
Canberra, ACT, Australia Infinite Consulting Full time**Infinite Consulting: A Leader in Emerging Technologies**The company is seeking talented Software Engineers to join a high-performing team that prioritizes innovation and new technologies.The team focuses on adopting industry best practices and emerging technologies, adapting them to our operating environment and demonstrating business value. We are looking...
-
Technical Account Strategist
4 days ago
Canberra, ACT, Australia Cloud Software Group Full timeWe are seeking an exceptional Technical Account Strategist to join our team at Cloud Software Group. As a key member of our sales engineering team, you will play a vital role in driving customer adoption and growth of our technology platform.Job DescriptionThe successful candidate will be responsible for developing and executing multi-year technical...
-
Software Development Specialist
7 days ago
Canberra, ACT, Australia Talent International Full timeCompany Overview">Talent International is a leading provider of talent solutions to the Australian federal government agency. Our mission is to deliver exceptional recruitment services and provide our clients with top-notch professionals.About the RoleWe are seeking a highly skilled Software Development Specialist to join our team. The successful candidate...
-
Software Development Specialist
1 month ago
Canberra, ACT, Australia Leidos Full timeJob SummaryWe are seeking a talented Software Development Specialist to join our team at Leidos. As a key member of our software development team, you will be responsible for developing software using a variety of software languages and development environments.Main ResponsibilitiesDevelop software using a variety of software languages and development...