Cloud Software Group Technical Account Manager

1 day ago


Canberra, ACT, Australia Cloud Software Group Full time

At Cloud Software Group, we're pushing the boundaries of what's possible in the world of cloud computing. As a Lead Account Technology Strategist, you'll play a pivotal role in helping our customers achieve their business goals by providing strategic technical guidance and expertise.

About the Role

  • You will be responsible for developing and executing multi-year technical strategies and roadmaps to drive adoption and consumption of Citrix products within assigned named account segments.
  • You will build trusted relationships with customers, technical stakeholders, and decision-makers to understand their current use cases, challenges, and opportunities.
  • You will provide technical thought leadership and insights on Citrix products, industry trends, and their relevance to our customers.
  • You will serve as an external spokesperson and evangelist for Citrix vision and associated technologies.

Key Responsibilities

  • Develop strategic partnerships with customers and internal teams to drive adoption and consumption of Citrix products.
  • Provide technical expertise to support customers throughout their journey, including conducting product demonstrations, technical presentations, and building complex proof-of-concept solutions.
  • Maintain a solid understanding of competitive technologies and position Citrix as the preferred solution.
  • Drive customer stability and ensure smooth operations by formalizing and delivering strategic customer technology roadmaps.

Requirements

  • Bachelor's degree or equivalent experience required.
  • 5+ years of Sales Engineering experience in high-tech, indirect sales, and procurement environments with a record of success in driving customer adoption of technology.
  • 3+ years of experience in SaaS or PaaS.
  • Ability to travel approximately 50% of the time.

About Us

Citrix and TIBCO recently merged to create Cloud Software Group, one of the world's largest cloud solution providers. We value diverse lived experiences, passion for technology, and courage to take risks. Everyone is empowered to learn, dream, and build the future of work.

The estimated salary for this role is $120,000 - $180,000 per year, based on industry standards and location.



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